Job summary
Job post source
This job is directly from First Commonwealth Bank
Job overview
The Financial Solutions Center Manager at First Commonwealth Bank leads a team to deliver financial solutions, focusing on growing small business and consumer relationships to improve customers' financial confidence and drive the bank's success.
Responsibilities and impact
The manager spends time growing small business and consumer relationships, developing and coaching their team, managing operations and compliance, and ensuring excellent customer experience by executing sales processes and problem resolution.
Experience and skills
Requires an associate's degree or equivalent experience, at least three years in a customer-centric sales leadership role, strong communication and relationship-building skills, technological proficiency, NMLS registration, and a valid driver's license with travel.
Career development
The role involves developing team members through coaching, training, and talent acquisition, fostering professional growth within the bank.
Work environment and culture
The culture emphasizes customer service, accountability, continuous improvement, and living the bank's mission and core values.
Company information
First Commonwealth Bank focuses on improving financial lives through community engagement and comprehensive banking solutions.
Team overview
The manager leads a Financial Solutions Center team, focusing on high performance and development in a competitive sales environment.
Job location and travel
Local and regional travel is required; specific office location is not detailed.
Unique job features
The role uniquely combines sales leadership, community engagement, compliance management, and a strong focus on customer experience and team development.
Company overview
First Commonwealth Bank is a financial institution headquartered in Indiana, Pennsylvania, offering a wide range of banking services including personal and business banking, loans, wealth management, and insurance. The bank generates revenue through interest on loans, fees for services, and investment income. Established in 1934, it has grown through strategic acquisitions and a focus on community-oriented banking, maintaining a strong presence in Pennsylvania and Ohio.
How to land this job
Position your resume to highlight leadership in customer-centric sales environments, emphasizing your ability to grow small business and consumer relationships as outlined in the job description.
Focus on showcasing skills in team development, coaching, and operational compliance management to align with the Financial Solutions Center Manager's core responsibilities.
Apply through multiple channels including First Commonwealth Bank’s corporate careers page and LinkedIn to maximize your application visibility and increase your chances of being noticed.
Connect on LinkedIn with current First Commonwealth Bank employees in the Financial Solutions or branch management divisions; open conversations by referencing recent community initiatives by the bank or asking about their approach to balancing sales and customer service.
Optimize your resume for ATS by incorporating keywords such as 'small business lending,' 'customer service promise,' 'team development,' 'sales pipeline management,' and 'compliance adherence' to ensure it passes initial screenings.
Utilize Jennie Johnson’s Power Apply feature to automate tailored applications, identify relevant job portals, and find LinkedIn connections, allowing you to focus more on preparing for interviews and networking effectively.
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