Job summary
Job post source
This job is from a recruiting firm hiring for a separate company.
Job overview
The Call Center Representative role involves providing high-quality service to members through various communication channels, aiming to enhance member relationships and achieve team goals.
Responsibilities and impact
Daily responsibilities include delivering exceptional member experiences via phone, email, and fax, actively listening to resolve member needs, and cross-selling products and services to strengthen relationships.
Compensation and benefits
The position offers an hourly wage of $18.00, with the expectation of working approximately 40 hours per week during specified call center hours.
Experience and skills
Candidates must have a high school diploma or GED, with either 1 year of experience in a financial institution or 2 years in a call center focused on sales or production goals; suggestive selling experience is preferred.
Company information
JobFairGiant.com is hosting a virtual hiring event to connect candidates with potential employers in the call center industry.
Job location and travel
The job involves online interviews, allowing candidates to participate from their cellphone, laptop, tablet, or computer.
Application process
Candidates must register for the online hiring event at the provided website to participate in interviews with recruiters.
Unique job features
The job features the opportunity to work in a fast-paced customer service environment, with a focus on suggestive selling and member relationship building.
Company overview
JobFairGiant.com is a Michigan-based company specializing in organizing and hosting job fairs and recruitment events. They generate revenue by charging employers for booth space and advertising opportunities at these events, as well as offering premium services like resume databases and targeted recruitment campaigns. Founded in 2005, the company has established itself as a key player in the regional job market, connecting thousands of job seekers with potential employers across various industries. Their events are known for attracting a diverse range of companies, from local businesses to large corporations.
How to land this job
Position your resume to highlight your experience in customer service, emphasizing any roles in fast-paced environments and your ability to meet sales goals.
Include specific examples of active listening skills and how you've successfully resolved customer issues, as these are crucial for the Call Center Representative role.
Apply through multiple platforms, including JobFairGiant.com, the corporate site, and LinkedIn to maximize your chances of being noticed by recruiters.
Connect with current Call Center Representatives or hiring managers at JobFairGiant.com on LinkedIn to gather insights about the role and the company culture.
Potential ice breakers could include asking about their experiences in the role or expressing interest in the company's approach to customer service.
Optimize your resume for ATS by incorporating relevant keywords from the job description, such as 'customer service', 'active listening', and 'sales goals' to improve your visibility in applicant tracking systems.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored for the role and that you are applying through the best channels.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.