City of Dallas

Usher – Performance and Cultural Venues (Office of Arts and Culture) - (Non-Civil Service)

DALLAS, TXPosted 19 days ago

Job summary

  • Job post source

    This job is directly from City of Dallas

  • Job overview

    The Usher position at the City of Dallas Office of Arts and Culture involves providing courteous and professional service to patrons at cultural venues, ensuring a positive experience during performances.

  • Responsibilities and impact

    The Usher checks tickets, directs patrons to seats, provides event information, monitors safety and cleanliness, communicates patron feedback, attends event meetings, and assists with seating as needed.

  • Compensation and benefits

    The job offers a starting salary range of $40,040 to $41,860, a five-year vested pension plan, health, vision, and dental insurance, pet insurance, tuition reimbursement, childcare assistance, and paid time off.

  • Experience and skills

    No prior experience or certifications are required; a high school diploma or GED is needed along with customer service knowledge, effective communication skills, and ability to stand for long periods.

  • Work environment and culture

    The City of Dallas promotes a diverse workforce and values excellent service to the community within a supportive environment.

  • Company information

    The City of Dallas is a major employer in the DFW Metroplex offering various growth opportunities and community impact roles.

  • Job location and travel

    Positions are at the Latino Cultural Center, Majestic Theatre, and Moody Performance Hall in Dallas.

  • Unique job features

    This is a temporary part-time role focused on cultural and performance venues, emphasizing customer service and event support.

Company overview

The City of Dallas is a major metropolitan government entity responsible for providing a wide range of public services to its residents, including public safety, transportation, water utilities, and community development. It generates revenue primarily through property taxes, sales taxes, and various service fees. Established in 1841, Dallas has a rich history marked by its growth into a major economic and cultural hub in Texas. The city government is committed to fostering a vibrant, safe, and sustainable community through innovative policies and programs.

How to land this job

  • Position your resume to highlight your customer service skills, ability to communicate effectively, and experience working in public-facing roles, even if informal, as these are key for the Usher role at City of Dallas.

  • Emphasize your ability to stand and walk for extended periods, your attention to detail in following event instructions, and your capacity to maintain a safe, welcoming environment for patrons, aligning with the job's essential functions.

  • Apply to the Usher position through the City of Dallas official careers page and also on LinkedIn, as these platforms often have different application processes and visibility to recruiters.

  • Connect with current or former employees in the Office of Arts and Culture or those working at City of Dallas performance venues on LinkedIn. Use ice breakers like commenting on a recent event hosted by the venue or asking about the day-to-day experience of working as an usher.

  • Optimize your resume for ATS by including keywords from the job description such as 'customer service,' 'ticket collection,' 'patron assistance,' 'event information,' and 'communication skills' to ensure it passes automated screening.

  • Jennie Johnson's Power Apply feature can automate tailoring your resume, submitting applications across multiple sites, and identifying LinkedIn contacts to network with, saving you time and increasing your chances of landing the job.

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