Job summary
Job post source
This job is directly from Floor & Decor
Job overview
The Assistant Department Manager (Deco) is responsible for training Product Sales Specialists and ensuring exceptional customer service, contributing to a positive shopping experience.
Responsibilities and impact
Daily responsibilities include training staff, providing customer assistance, managing product displays, ensuring compliance with safety standards, and overseeing the merchandising and organization of the department.
Compensation and benefits
The pay range for this position is $19.75 - $30.95, with additional benefits including bonus opportunities, 401k with company match, medical and dental insurance, and career advancement opportunities.
Experience and skills
Candidates must have a High School Diploma or GED, at least 1 year of customer service or sales experience, and excellent communication skills; preferred qualifications include the ability to multi-task in a fast-paced environment.
Career development
The role offers career advancement opportunities and relocation options across the country.
Work environment and culture
Floor & Decor promotes a culture of equal employment opportunities and values diversity in the workplace.
Company information
Floor & Decor is a leading specialty retailer of hard surface flooring and related accessories, known for its extensive product selection and commitment to customer service.
Team overview
The team consists of Product Sales Specialists, with a focus on collaboration to enhance customer service and sales performance.
Job location and travel
The position is based in a warehouse environment with moderate to noisy conditions, requiring physical activity and the ability to lift and move objects.
Application process
Applications are accepted on a rolling basis until the position is filled, with the option to upload documents while redacting personal information.
Unique job features
Unique aspects of this role include opportunities to present 'how-to' classes to customers and participate in a personal holiday and Volunteer Time Off program.
Company overview
Floor & Decor is a leading specialty retailer in the hard surface flooring market, offering a broad selection of tile, wood, laminate, and natural stone flooring products, as well as related accessories. The company generates revenue through direct sales to both professional contractors and DIY customers, leveraging its extensive inventory and competitive pricing. Founded in 2000, Floor & Decor has rapidly expanded its footprint across the United States, emphasizing large-format stores that provide a comprehensive shopping experience. Key historical milestones include its IPO in 2017 and continuous growth through new store openings and strategic acquisitions.
How to land this job
Tailor your resume to showcase your customer service and sales experience, emphasizing your ability to train and develop team members, as this is crucial for the Assistant Department Manager role at Floor & Decor.
Highlight your excellent communication skills and your capability to multi-task in a fast-paced retail environment, as these are key attributes sought by the company.
Ensure you apply through multiple platforms such as Floor & Decor's corporate site and LinkedIn to maximize your application reach and visibility.
Connect with individuals in the management or sales divisions at Floor & Decor on LinkedIn to gather insights about the position and the company's culture. You might start conversations by asking about their experience with the company or mentioning a specific product line they manage.
Optimize your resume for ATS systems by including relevant keywords from the job description, such as 'customer service,' 'training,' and 'merchandising,' to improve your chances of passing initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature, which can assist in tailoring your applications, finding the best platforms to apply through, and connecting with relevant professionals on LinkedIn, allowing you to focus on preparing for interviews.
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