Tech Observer

Senior Business Analyst

SANTA CLARA, CAPosted 22 days ago

Job summary

  • Job post source

    This job is from a recruiting firm hiring for a separate company based on the contract nature and generic company description without specific company branding.

  • Job overview

    The Senior Business Analyst role focuses on driving business process automation and improving Quote to Cash functions to enhance efficiency and cross-functional alignment within the organization.

  • Responsibilities and impact

    The role involves planning and monitoring business process changes, analyzing complex end-to-end processes involving CPQ, Subscription Management, ERP, collaborating with IT and product teams, testing solutions, and presenting findings to senior management.

  • Experience and skills

    Requires 10+ years in process analyst roles with experience in enterprise applications like Salesforce, ERP, Zuora, strong knowledge of CRM, CPQ, SaaS/cloud applications, process mapping, strong analytical and communication skills, and proficiency with tools like Google Workplace and MS Office.

  • Job location and travel

    The position is onsite in Santa Clara, CA, requiring presence at the office for the 6-month contract duration.

  • Unique job features

    The job offers a hands-on role in testing and validating solutions and involves collaboration across multiple departments to scale business processes.

Company overview

Tech Observer is a global technology consulting firm specializing in IT solutions, digital transformation, and data analytics. They generate revenue by providing consulting services, implementing technology solutions, and offering managed services to clients across various industries. Founded in 2005, the company has grown significantly, establishing a strong presence in North America, Europe, and Asia. Notable for its innovative approach and commitment to client success, Tech Observer has been recognized with multiple industry awards and certifications, making it a reputable and dynamic workplace for aspiring professionals.

How to land this job

  • Tailor your resume to emphasize your extensive experience in process analysis and enterprise applications like Salesforce, ERP, and Zuora, highlighting your expertise in Quote to Cash and subscription management workflows.

  • Showcase your ability to collaborate cross-functionally with product, sales ops, finance, legal, and IT teams, underlining your skills in driving business process automation and aligning stakeholders.

  • Apply through multiple platforms including Tech Observer’s corporate career page and LinkedIn to maximize your visibility and increase your chances of landing the contract role.

  • Connect with professionals in the business analysis or product management teams at Tech Observer on LinkedIn; start conversations by referencing recent industry trends in SaaS automation or asking about their approach to Quote to Cash process improvements.

  • Optimize your resume for ATS by incorporating keywords such as 'CPQ,' 'Order to Cash,' 'Subscription Management,' 'ERP,' 'process automation,' and 'business process improvement' to ensure it passes initial screening algorithms.

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