Job summary
Job post source
This job is directly from Exxel Outdoors
Job overview
The Sales Support Coordinator at Exxel Outdoors manages sales operations to support customer profitability and ensure accurate order processing.
Responsibilities and impact
The role involves managing sales orders, supporting sales reps, resolving order issues, processing confirmations and RMAs, maintaining pricing accuracy, and coordinating between ERP and customer portals.
Compensation and benefits
The position offers an hourly wage of $21 to $23, medical, dental, vision, life insurance, disability, pet insurance, employee discounts, a workout facility, flexible work schedules, vacation and sick leave, and a pet-friendly office environment.
Experience and skills
Candidates need a bachelor's degree and at least 2 years in customer or dealer service, preferably in retail or consumer products, with strong communication, organizational, problem-solving skills, and proficiency in Excel; marketing and sales experience is desirable.
Work environment and culture
The company culture is collaborative and open, with a spacious office featuring natural views, workout facilities, quiet spaces, and a pet-friendly policy with flexible work options.
Company information
Exxel Outdoors is an outdoor gear company based in Colorado, operating a large corporate facility with about 50 employees, focusing on outdoor products and customer service.
Job location and travel
The job is located in Broomfield, Colorado, in a large corporate office with amenities like a workout facility and breakroom, offering some remote work options after 90 days.
Unique job features
The job stands out for its outdoor industry focus, employee discounts on products, flexible work schedules including remote and compressed workweeks, and a pet-friendly office environment.
Company overview
Exxel Outdoors is a prominent player in the outdoor recreation industry, specializing in the design, manufacturing, and distribution of a wide range of outdoor gear and equipment. They generate revenue by offering products such as sleeping bags, tents, backpacks, and camping furniture under various well-known brand names, including Kelty, Sierra Designs, and Slumberjack. Founded in 1997, Exxel Outdoors has grown through strategic acquisitions and a commitment to innovation, making it a leader in the outdoor market. The company emphasizes quality and sustainability in its product offerings, catering to outdoor enthusiasts and adventurers worldwide.
How to land this job
Tailor your resume to highlight your experience in sales support, customer service, and order management, emphasizing your ability to handle operational sales processes and support sales reps effectively at Exxel Outdoors.
Focus on showcasing your proficiency with tools like Excel and any ERP systems, as well as your skills in managing sales orders, forecasts, and resolving order fulfillment issues, which are key responsibilities in this role.
Apply through multiple platforms including Exxel Outdoors' corporate career page, LinkedIn, and other job boards where the position is listed to maximize your application visibility.
Connect with current employees in the sales support or operations teams at Exxel Outdoors on LinkedIn; when reaching out, use ice breakers such as commenting on their recent projects, asking about the team culture, or expressing enthusiasm for the outdoor gear industry and the company’s mission.
Optimize your resume for ATS by incorporating keywords from the job description like 'sales support,' 'order management,' 'ERP,' 'customer service,' 'forecast management,' and 'Excel proficiency' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify the best application channels, and find LinkedIn connections for networking, allowing you to focus your efforts on preparing for interviews and building relationships.
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