Job summary
Job post source
This job is directly from Paychex
Job overview
The PEO State Unemployment Hearing Specialist I guides clients through the unemployment hearing process and acts as their representative.
Responsibilities and impact
Daily responsibilities include preparing clients for hearings, representing them during hearings, analyzing tax rate notices, mentoring team members, and participating in departmental projects.
Compensation and benefits
The starting base pay range for this position is $20.24 - $29.00 hourly, with total compensation influenced by geographic location, skills, education, and experience.
Experience and skills
A high school diploma is required, while an associate's degree is preferred.
Company information
Paychex is known for its payroll and human resource services, providing comprehensive solutions to businesses.
Company overview
Paychex is a leading provider of payroll, human resource, and benefits outsourcing services for small to medium-sized businesses. They generate revenue through a subscription-based model, offering comprehensive solutions such as payroll processing, retirement services, insurance, and HR management. Founded in 1971 by B. Thomas Golisano, Paychex has grown significantly, acquiring several companies to expand its service offerings and market reach. Their innovative technology platforms and customer-centric approach have made them a trusted partner for over 670,000 clients across the United States and Europe.
How to land this job
Position your resume to emphasize your experience in guiding clients through complex processes, showcasing your ability to prepare them for unemployment hearings effectively.
Highlight your skills in customer service, problem analysis, and your experience in representing clients' interests, as these are crucial for the role at Paychex.
Apply through multiple channels, including Paychex's corporate site and LinkedIn, to maximize your chances of being noticed for this position.
Connect with individuals in the unemployment insurance division at Paychex on LinkedIn to gain insights and inquire about the position; potential ice breakers could include asking about their experiences with client representation or recent departmental projects.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'unemployment hearings,' 'client representative,' and 'customer service' to increase the likelihood of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is tailored, your applications are submitted through the best channels, and you can effectively network with relevant contacts at Paychex.
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