Job summary
Job post source
This job is directly from LingaTech
Job overview
The Desktop Support Specialist at LingaTech is responsible for maintaining and troubleshooting end-user devices to ensure they are compliant, updated, and fully operational, supporting the overall IT infrastructure.
Responsibilities and impact
The role involves monitoring incident queues, resolving hardware and software issues, maintaining documentation, coordinating with IT teams, and supporting various devices including PCs, Macs, and peripherals to maintain device health across the organization.
Experience and skills
The position requires 3 years of experience in deploying and supporting PCs in large enterprise environments, expertise in PC imaging, hardware repair, security, Active Directory, and application support on Windows and macOS. Preferred skills include scripting, SCCM task sequences, Microsoft certifications, strong communication, problem-solving, and a customer-focused mindset.
Team overview
The candidate will join the Workstation Support Team responsible for end-user device support and maintenance.
Company overview
LingaTech, founded in 2012, is a family-owned IT firm based in Camp Hill, Pennsylvania. It is a Minority Business Enterprise (MBE) and Small Diverse Business (SDB) certified company, specializing in systems software development services. With a revenue of $6 million and around 30 employees, LingaTech provides a range of IT services including lead development, analysis, coding, testing, quality assurance, and production releases. The company is committed to delivering high-end consulting services to both private and public sector clients to help them achieve their IT goals.
How to land this job
Tailor your resume to emphasize your 3+ years of experience in deploying and supporting PCs and Macs in large enterprise environments, highlighting your expertise with SCCM, Active Directory, and security tools.
Focus on showcasing your troubleshooting skills across hardware and software issues, your experience with PC imaging, and your ability to coordinate with multiple IT teams to resolve escalated problems effectively.
Apply through LingaTech's corporate career portal and LinkedIn to maximize your exposure and ensure your application reaches the right hiring managers.
Connect with current Desktop Support or IT team members at LingaTech on LinkedIn; use ice breakers like commenting on recent company tech initiatives, asking about their experience with SCCM or Active Directory, or expressing enthusiasm for their focus on emerging technologies.
Optimize your resume for ATS by incorporating keywords such as 'SCCM,' 'Active Directory,' 'PC deployment,' 'remote support tools,' 'PowerShell scripting,' and 'Microsoft Office 365 support' to pass automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and discover LinkedIn contacts to network with, freeing you to focus your energy on preparing for interviews and upskilling.
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