Job summary
Job post source
This job is directly from My Travel Connection
Job overview
The Remote Travel Clerk position at My Travel Connection involves providing exceptional customer service and creating memorable travel experiences for clients.
Responsibilities and impact
Daily responsibilities include offering concierge-level service, responding to inquiries, booking travel packages, mastering technology for bookings, and handling pricing and payments.
Compensation and benefits
Benefits include a flexible schedule, agent certification, and employee discounts on travel services.
Experience and skills
No prior experience is necessary as comprehensive training is provided; however, exceptional customer service, communication, and organizational skills are essential.
Career development
The role offers opportunities for ongoing training and gaining valuable industry certifications.
Work environment and culture
The company values customer service excellence and offers a supportive environment for remote work.
Company information
My Travel Connection has over 70 years of experience in the travel industry, dedicated to providing exceptional service to clients worldwide.
Team overview
The team consists of enthusiastic individuals passionate about travel, working collaboratively to enhance customer experiences.
Job location and travel
This is a remote position, allowing employees to work from home in the U.S., Mexico, or Australia.
Application process
Interested candidates can apply online, ensuring they meet the age and residency requirements and have the necessary technology.
Unique job features
The position stands out due to its comprehensive training program, flexible work schedule, and exclusive travel discounts.
Company overview
My Travel Connection is a travel agency specializing in personalized travel planning and booking services for both leisure and business clients. The company generates revenue through commissions from airlines, hotels, and tour operators, as well as fees for customized itineraries and premium travel packages. Established to provide tailored travel experiences, it emphasizes customer satisfaction, offering expert advice and exclusive deals. Candidates should note its focus on leveraging technology and partnerships to deliver seamless travel solutions, making it a competitive player in the travel industry.
How to land this job
Tailor your resume to showcase your enthusiasm for travel and customer service, emphasizing any relevant experience in providing high-quality service or support, even if it’s from a different industry.
Highlight your communication skills and organizational abilities, as these are essential for the role of a Remote Travel Clerk, emphasizing your capability to manage multiple tasks effectively.
Apply through various channels, including My Travel Connection's corporate website and LinkedIn, to maximize your chances of being noticed for this exciting opportunity.
Connect with current employees or recruiters at My Travel Connection on LinkedIn to gain insights about the company culture and the specific qualities they value in candidates.
Use ice breakers such as asking about their favorite travel destination or inquiring about their experiences working with the company to establish a rapport.
Optimize your resume for ATS by including keywords from the job description such as 'customer service,' 'communication skills,' and 'booking expertise' to ensure it passes through initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature, which can streamline your application process by tailoring your resume and identifying the best channels for application, allowing you to focus on your job search effectively.
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