Job summary
Job post source
This job is directly from Bedrosians Tile and Stone.
Job overview
The Customer Service Representative serves as the face of Bedrosians, building relationships with clients and enhancing their buying experience by providing product information and solutions.
Responsibilities and impact
Daily responsibilities include assisting various customer segments, processing orders, answering inquiries, resolving service issues, and maintaining a neat workspace while adhering to company policies.
Experience and skills
Candidates must have a high school degree, excellent communication and computer skills, a positive attitude, and prior customer service experience is preferred; bilingual in Spanish is a plus.
Work environment and culture
Bedrosians values associates, customers, and vendors, promoting exemplary performance and fostering growth and lasting relationships.
Company information
Founded in 1948, Bedrosians is one of the largest independent porcelain tile and stone importers and distributors in the U.S., with nearly 40 branches across multiple states and a national and international customer base.
Application process
To apply, candidates must complete a quick 3-minute application through the Bedrosians Careers page.
Company overview
Bedrosians Tile and Stone is a leading supplier and distributor of tile and stone products, catering to both residential and commercial markets. Founded in 1948, the company has grown significantly, establishing numerous showrooms and distribution centers across the United States. They generate revenue through the sale of a wide variety of high-quality tiles, stones, and related installation materials, often sourced from around the globe. Bedrosians is known for its extensive product range, exceptional customer service, and a strong commitment to innovation and design.
How to land this job
Tailor your resume to showcase your customer service experience and ability to build relationships, emphasizing your positive attitude and detail-oriented nature as these are crucial for the role at Bedrosians Tile and Stone.
Highlight your proficiency in handling order entry, processing purchase orders, and managing customer inquiries, as these are key responsibilities outlined in the job description.
Apply through multiple platforms, including Bedrosians' corporate site and LinkedIn, to broaden your application reach and increase your chances of being noticed for the Customer Service Representative position.
Connect with current employees in the customer service division at Bedrosians on LinkedIn to gather insights and ask about the position; potential ice breakers could include discussing their favorite product or inquiring about the team culture.
Optimize your resume for ATS by including relevant keywords from the job description such as 'customer service,' 'order entry,' and 'communication skills' to ensure your application passes initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your job search by tailoring your applications, identifying key connections on LinkedIn, and ensuring your resume meets ATS standards, allowing you to focus your efforts on landing the job.
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