Job summary
Job post source
This job is directly from Rogue Credit Union
Job overview
The Member Solutions Counselor I role focuses on preserving the credit union's assets by managing delinquent loan accounts and providing member-focused solutions.
Responsibilities and impact
Daily responsibilities include contacting members to resolve delinquent accounts, maintaining accurate records of collections activity, establishing communication for escalated accounts, analyzing loan trends, and preparing for legal proceedings as needed.
Experience and skills
Candidates should have one to three years of related experience and a high school education or GED, with strong interpersonal, communication, and financial analysis skills preferred.
Work environment and culture
Rogue Credit Union promotes a supportive culture that values happy team members and offers opportunities for career growth.
Company information
Rogue Credit Union is a member-owned, not-for-profit financial cooperative based in southern Oregon, dedicated to providing exceptional member experiences and community support.
Company overview
Rogue Credit Union is a member-owned financial cooperative based in Oregon, providing a range of banking services including savings and checking accounts, loans, and credit cards. They generate revenue through interest on loans, fees for services, and investments. Founded in 1956, Rogue has grown significantly, emphasizing community involvement and financial education. They are known for their commitment to member service and local community support, making them a trusted financial partner in the region.
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