Job summary
Job post source
This job is directly from Tourneau|Bucherer
Job overview
The Client Advisor-Rolex at Tourneau|Bucherer is responsible for delivering an exceptional client experience and achieving sales targets with a focus on the Rolex brand, acting as a brand ambassador and expert.
Responsibilities and impact
The role involves creating a positive luxury environment, mentoring other advisors, managing client relationships via CRM, meeting sales goals, maintaining brand standards, handling inventory and visual merchandising, and participating in training sessions.
Experience and skills
Candidates must have a passion for sales, professionalism, integrity, flexibility in scheduling, polished appearance, and the ability to meet company goals; prior knowledge of watches and luxury sales is implied but not explicitly stated.
Career development
The job includes opportunities for training provided by both Tourneau|Bucherer and Rolex to enhance product knowledge and client service skills.
Work environment and culture
The company values professionalism, integrity, collaboration, and a supportive team environment focused on luxury retail standards.
Company information
Tourneau|Bucherer is a luxury retail company specializing in watches and jewelry, representing prestigious brands like Rolex, with a focus on high-end client experiences.
Team overview
The Client Advisor-Rolex works under the Store Director and collaborates with other Client Advisors and the merchandising team to maintain brand standards and sales performance.
Job location and travel
The position is based in Naples, within a retail store environment, requiring adherence to store policies and flexible work hours.
Unique job features
The role is distinguished by specialized Rolex training, responsibility for brand management, and a focus on long-term client relationships through CRM and personalized service.
Company overview
Tourneau|Bucherer is a premier luxury watch retailer known for its extensive collection of high-end timepieces from renowned brands. The company generates revenue through the sale of luxury watches, jewelry, and related accessories, as well as offering watch repair and maintenance services. Founded in 1900, Tourneau has a rich history and was acquired by Bucherer, a Swiss watch and jewelry retailer, in 2018. This acquisition has expanded its global footprint and enhanced its product offerings, making it a significant player in the luxury watch market.
How to land this job
Tailor your resume to highlight your expertise in luxury retail sales, particularly your passion and knowledge of premium watch brands like Rolex, emphasizing your ability to create exceptional client experiences and build long-term relationships.
Focus on demonstrating your skills in clienteling, CRM utilization, and mentoring others, showcasing your capability to train peers and uphold the brand’s heritage and luxury standards.
Apply through multiple platforms including Tourneau|Bucherer’s official corporate careers page and LinkedIn to maximize your chances of visibility and consideration for the Client Advisor role.
Connect with current Client Advisors or Store Directors at Tourneau|Bucherer on LinkedIn, initiating conversations by complimenting their expertise in luxury retail or asking about what qualities make a successful Rolex Client Advisor at their store.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client experience,' 'luxury sales,' 'CRM system,' 'Rolex brand knowledge,' and 'mentoring,' ensuring your resume passes automated screenings.
Utilize Jennie Johnson’s Power Apply feature to automate applying across multiple job boards and company sites, tailor your resume for ATS, and identify LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and refining your skills.
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