Salesforce

Senior Account Partner

SEATTLE, WAPosted 20 days ago

Job summary

  • Job post source

    This job is directly from Salesforce

  • Job overview

    The Senior Account Partner role at Salesforce focuses on driving strategic enterprise-level customer success in Telecommunications by acting as a trusted advisor and orchestrating professional services engagements to maximize customer value from Salesforce investments.

  • Responsibilities and impact

    The role involves building relationships across internal teams, originating and strategizing deals, facilitating sales and delivery cycles, managing bookings and revenue, providing industry expertise, enabling smooth delivery transitions, and uncovering future sales opportunities to drive customer value.

  • Compensation and benefits

    The position offers a base salary range from $150,930 to $222,170 depending on location, with eligibility for incentive compensation, equity, and benefits including medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and employee stock purchasing program.

  • Experience and skills

    Candidates require 6+ years managing a book-of-business, 8+ years consulting experience with Fortune 500 Telecommunications companies, knowledge of Salesforce products, experience selling digital transformation services, strong strategic and collaborative skills, and ability to engage C-Suite executives.

  • Career development

    Salesforce offers career growth opportunities through performance-driven roles, cross-functional collaboration, and the chance to lead strategic initiatives within a leading technology company.

  • Work environment and culture

    Salesforce promotes an inclusive, equal opportunity workplace emphasizing core values, diversity, and a supportive environment free from discrimination, encouraging innovation and collaboration.

  • Company information

    Salesforce is a leading CRM and AI-driven business platform company known for empowering companies across industries with innovative technology and a strong commitment to social impact and equality.

  • Team overview

    The Senior Account Partner will join the Professional Services sales team within the Customer Success Group, collaborating closely with sales, delivery, product, and other functional teams to achieve customer success.

  • Job location and travel

    The role is based in Colorado, Washington, or California with salary ranges specified for each location; remote work options are not explicitly stated.

  • Application process

    Applicants are encouraged to apply once for up to three roles within 12 months; resumes will be reviewed by multiple hiring teams across Salesforce; accommodations are available for applicants with disabilities.

  • Unique job features

    This role uniquely combines strategic enterprise sales with deep industry expertise in Telecommunications and offers the opportunity to lead transformative digital initiatives leveraging Salesforce's platform.

Company overview

Salesforce is a leading cloud-based software company specializing in customer relationship management (CRM) solutions. It generates revenue through subscription fees for its various cloud services, including Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud. Founded in 1999 by Marc Benioff, Salesforce revolutionized the software industry with its SaaS (Software as a Service) model, enabling businesses to manage customer interactions and data more efficiently. The company is also known for its strong emphasis on innovation, philanthropy, and a robust ecosystem of partners and developers.

How to land this job

  • Tailor your resume to emphasize your experience leading large accounts and driving strategic initiatives within Telecommunications, highlighting your consulting expertise and success in digital transformation projects.

  • Focus on showcasing your ability to collaborate cross-functionally with sales, delivery, and technical teams, as well as your skills in managing C-suite relationships and navigating complex deal cycles.

  • Apply through multiple platforms including Salesforce's official careers page and LinkedIn to maximize your chances of being noticed by different hiring teams.

  • Connect with current Senior Account Partners or professionals in Salesforce's Customer Success Group on LinkedIn; start conversations by commenting on recent Salesforce initiatives in telecommunications or asking about their approach to strategic account management.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'Telecommunications,' 'digital transformation,' 'strategic account management,' 'Salesforce platform,' and 'consulting engagements' to ensure it passes initial screenings.

  • Use Jennie Johnson's Power Apply feature to automate the application process, tailor your resume for ATS, identify relevant job postings, and uncover LinkedIn connections, allowing you to focus more on networking and interview preparation.

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