Job summary
Job post source
This job is directly from Annuity Health, LLC
Job overview
The Remote Account Resolution Representative role focuses on assisting customers in fulfilling their financial obligations through effective communication and negotiation.
Responsibilities and impact
Daily tasks include contacting customers, assisting with account balances, setting up payment arrangements, maintaining compliance with guidelines, and achieving assigned goals.
Compensation and benefits
The salary ranges from $16.00 to $26.00, with benefits including health, dental, vision, HSA and FSA accounts, paid holidays, PTO, and a 401(k).
Experience and skills
A high school diploma or GED is required, with preferred previous collection experience, excellent communication skills, basic computer skills, and conflict resolution abilities.
Career development
Training will be provided on the company's software system, applicable laws, negotiation techniques, and dispute resolution skills.
Work environment and culture
Annuity Health emphasizes professional conduct, teamwork, and adherence to compliance guidelines in a supportive work environment.
Company information
Annuity Health, LLC specializes in financial account resolution and offers training and support to its employees.
Team overview
The team dynamics focus on collaboration and maintaining a positive work environment, with an emphasis on achieving goals together.
Job location and travel
This is a remote position, allowing employees to work from home without specific travel requirements.
Application process
Interested candidates should apply directly through the company's website or job posting, providing necessary documentation as specified.
Unique job features
The role offers innovative training opportunities and a focus on customer service excellence.
Company overview
Annuity Health, LLC specializes in providing revenue cycle management services to healthcare providers, focusing on optimizing billing, collections, and financial operations. They generate revenue by offering comprehensive solutions that streamline administrative processes, reduce costs, and improve cash flow for medical practices and hospitals. Founded with the mission to enhance financial performance in the healthcare sector, Annuity Health has established itself as a key player by leveraging advanced technology and industry expertise to deliver customized services that meet the unique needs of their clients.
How to land this job
Tailor your resume to highlight your customer service experience, excellent communication skills, and conflict resolution abilities, as these are essential for the Remote Account Resolution Representative role at Annuity Health, LLC.
Emphasize your attention to detail and ability to maintain a professional demeanor during communications, as these qualities align with the company's commitment to patient-focused service.
Apply through multiple platforms including Annuity Health's corporate site and LinkedIn to maximize your chances of being noticed for the position.
Connect with current employees in the customer service or account resolution divisions at Annuity Health, LLC on LinkedIn, and consider ice breakers such as asking about their experience with the company or expressing interest in their training programs.
Optimize your resume for ATS systems by incorporating specific keywords from the job description, such as 'customer service,' 'conflict resolution,' and 'communication skills' to ensure your application passes initial screenings.
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