Job summary
Job post source
This job is directly from Nutricost
Job overview
The Customer Service Representative role at Nutricost focuses on managing customer accounts and resolving issues, ensuring a positive experience for customers.
Responsibilities and impact
Daily tasks include managing customer accounts, resolving issues via email, creating orders, tracking orders, and responding to inquiries and complaints.
Compensation and benefits
The pay ranges from $15.00 to $18.00 per hour, with no experience required and on-the-job training provided.
Experience and skills
Candidates should be proficient in using computer systems and software applications, possess excellent communication skills, and have the ability to analyze customer needs.
Company information
Nutricost specializes in providing high-quality nutritional supplements and is committed to customer satisfaction.
Job location and travel
The position is in Vineyard, UT, requiring relocation before starting work, and is in-person with a weekend schedule.
Application process
Interested candidates are encouraged to apply directly to join the Nutricost team as a Customer Service Representative.
Company overview
Nutricost is a nutritional supplement company that specializes in providing high-quality vitamins, minerals, and other health products at affordable prices. They generate revenue by selling a wide range of dietary supplements, including protein powders, amino acids, and herbal extracts, primarily through online platforms like Amazon and their own website. Established in 2015, Nutricost has quickly gained a reputation for transparency and quality, ensuring all products are tested for purity and potency. Their commitment to customer satisfaction and rigorous quality control has made them a trusted name in the health and wellness industry.
How to land this job
Tailor your resume to showcase your strong communication skills, proficiency with computer systems, and any experience managing customer accounts, as these are key for the Customer Service Representative role at Nutricost.
Highlight your ability to resolve customer issues effectively, as well as any familiarity you have with Google Suite or bilingual capabilities, particularly in Spanish, to stand out to the hiring team.
Apply through multiple platforms, including Nutricost's corporate site and LinkedIn, to maximize your chances of being noticed for this part-time position.
Connect with current employees in the customer service division at Nutricost on LinkedIn to gain insights about the role and inquire about their experiences; a good ice breaker could be asking about their favorite aspect of working at Nutricost or how they handle challenging customer interactions.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'communication skills,' and 'problem-solving' to ensure it passes initial screenings.
Utilizing Jennie Johnson's Power Apply feature will simplify the application process by tailoring your submissions, identifying optimal application channels, and connecting you with relevant contacts, allowing you to focus your time on preparing for interviews.
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