Job summary
Job post source
This job is directly from Sam's Club
Job overview
The Member Team Lead at Sam's Club supervises associates in assigned areas to ensure excellent member service and operational efficiency, impacting member satisfaction and store performance.
Responsibilities and impact
The role involves supervising associates, assigning duties, training, resolving member issues, supporting membership sales and marketing, managing merchandise and cash operations, ensuring compliance with policies, and leading team collaboration to meet business goals.
Compensation and benefits
The position offers an hourly wage range of $20.00 to $28.00 with additional premiums based on specific conditions, plus health benefits including medical, vision, dental, financial benefits like 401(k) and stock purchase, paid time off, disability coverage, company discounts, and education benefits through Live Better U.
Experience and skills
Candidates must have at least 6 months of retail experience including operating front-end equipment and 6 months of customer service experience, be 18 or older; preferred qualifications include front-end team leadership and supervisory experience including hiring and mentoring.
Career development
The job supports professional growth through mentoring and development opportunities, as well as access to education programs like Live Better U covering high school to bachelor's degrees fully paid by Walmart.
Work environment and culture
Sam's Club promotes a culture of respect, integrity, customer focus, and continuous improvement, emphasizing diversity, ethical behavior, teamwork, and adaptability in a supportive workplace environment.
Company information
Sam's Club is a retail warehouse club part of Walmart, focusing on member service, competitive pricing, and a wide range of products and services to enhance member value.
Team overview
The candidate will join a team responsible for front-end operations and member service, working closely with management and associates to achieve store goals and maintain operational standards.
Job location and travel
The position is located at 6200 W Kellogg Dr, Wichita, KS 67209-2352, United States, with no specific mention of remote work or travel requirements.
Unique job features
The role includes unique benefits such as performance-based bonuses, comprehensive health and financial benefits, education reimbursement programs, and a focus on ethical leadership and member engagement.
Company overview
Sam's Club, a membership-only retail warehouse club, operates as a division of Walmart Inc., providing bulk groceries, electronics, and home goods at discounted prices. Founded in 1983 by Sam Walton, the company generates revenue through membership fees and product sales. With a focus on value and convenience, Sam's Club has expanded its services to include online shopping, curbside pickup, and a variety of financial and business services, making it a significant player in the wholesale retail market.
How to land this job
Position your resume to highlight your leadership and supervisory skills, especially your experience in managing teams, assigning duties, and coaching associates, as these are central to the Member Team Lead role at Sam's Club.
Emphasize your customer service expertise, familiarity with retail operations including front-end equipment, and your ability to resolve member issues while supporting sales and marketing initiatives.
Apply through multiple channels such as Sam's Club corporate careers site, LinkedIn, and other job boards to maximize your application visibility for this position.
Connect with current Sam's Club associates or leaders in the membership services or front-end operations division on LinkedIn; use ice breakers like commenting on recent store events, asking about team culture, or inquiring about key qualities for success in the Member Team Lead role.
Optimize your resume for ATS by incorporating keywords from the job description such as 'supervision', 'member service', 'coaching', 'retail operations', 'front-end equipment', and 'team leadership' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate and optimize your applications across multiple platforms, tailor your resume for ATS, and identify LinkedIn connections to network with, allowing you to focus more on preparing for interviews and improving your skills.
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