Job summary
Job post source
This job is directly from Saratoga Hospital
Job overview
The Client Relations Specialist at Saratoga Hospital serves as the primary liaison for Occupational Medicine Services clients, focusing on relationship building, client guidance, and service fulfillment to support business growth.
Responsibilities and impact
The role involves collaborating with leadership to identify client needs and business opportunities, conducting client satisfaction surveys, developing new business through outreach, maintaining client databases, and resolving customer issues promptly.
Compensation and benefits
The salary range is $20.52 to $33.70 per hour, with compensation varying based on experience, qualifications, shift, and location. No specific benefits mentioned.
Experience and skills
Requires an Associate's Degree and at least 3 years of related experience in client relations or account management; knowledge of occupational medicine services and a valid NYS Driver License with reliable vehicle are preferred.
Company information
Saratoga Hospital provides Occupational Medicine Services and focuses on client satisfaction and business development in healthcare.
Company overview
Saratoga Hospital is a leading healthcare provider in Saratoga Springs, New York, offering a comprehensive range of medical services, including emergency care, surgery, and specialized treatments. The hospital generates revenue through patient services, insurance reimbursements, and partnerships with healthcare networks. Established in 1891, it has a rich history of community involvement and continuous expansion to meet the evolving healthcare needs of the region. Saratoga Hospital is affiliated with Albany Medical Center, enhancing its capabilities and access to advanced medical resources.
How to land this job
Tailor your resume to highlight your experience in client relations, account management, and any familiarity with occupational medicine services to align closely with Saratoga Hospital's needs.
Emphasize skills in customer service, relationship building, cold calling, and database management, as these are key responsibilities mentioned in the job description.
Apply through multiple channels such as Saratoga Hospital's official career site, LinkedIn, and other job boards where the position is posted to maximize your chances.
Connect with staff in the Occupational Medicine Services division on LinkedIn, using ice breakers like commenting on recent hospital initiatives or asking about the client engagement strategies they find most effective.
Optimize your resume for ATS by including keywords such as 'client relations,' 'occupational medicine,' 'customer satisfaction,' 'cold calling,' and 'account management' to ensure it passes initial screenings.
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