Job summary
Job post source
This job is directly from Intercom
Job overview
The Senior GTM Data Analyst role at Intercom involves providing data-driven insights to shape GTM strategy across Sales and Marketing, redefining reporting and forecasting for top of funnel metrics.
Responsibilities and impact
Daily responsibilities include overseeing the development of analytical models, leading quarterly planning, collaborating with cross-functional teams, driving business change through data-driven recommendations, and synthesizing market intelligence.
Compensation and benefits
The position offers a competitive salary range of $185,000 - $215,000, comprehensive medical, dental, and vision coverage, flexible paid time off, a 401k plan with match, and additional benefits like paid parental leave and in-office bicycle storage.
Experience and skills
Candidates need 5+ years of experience in analytics or GTM, strong knowledge of Sales and Marketing functions, expertise in data analytics tools like SQL and Tableau, and excellent communication skills to influence stakeholders.
Work environment and culture
Intercom promotes a supportive work environment with fun events and a flexible paid time off policy, emphasizing employee well-being.
Company information
Intercom is known for its innovative customer engagement platform, focusing on providing businesses with tools to communicate effectively with their customers.
Job location and travel
The job is located in the San Francisco Bay Area, with a requirement for proof of eligibility to work in the United States.
Application process
Candidates are encouraged to apply as soon as they see they meet the qualifications listed in the job description.
Unique job features
The role offers opportunities to unlock new growth avenues and measure the success of key initiatives within the company.
Company overview
Intercom is a customer communication platform that provides businesses with tools for messaging, customer support, and marketing automation. Founded in 2011, it enables companies to interact with their customers through live chat, email, and in-app messaging, enhancing user engagement and support efficiency. Intercom generates revenue through subscription-based pricing models, offering various plans tailored to different business needs. The company has grown significantly, becoming a key player in the customer service and engagement industry, and is known for its innovative approach to customer communication.
How to land this job
Position your resume to emphasize your 5+ years of experience in analytics and your strong knowledge of GTM, particularly within Sales and Marketing functions, as these are crucial for the Senior GTM Data Analyst role at Intercom.
Highlight your expertise in data analytics and business intelligence tools, such as SQL, Tableau, Looker, Python, and R, to demonstrate your technical capabilities.
Apply through multiple platforms, including Intercom's corporate site and LinkedIn, to maximize your chances of being noticed for this position.
Connect with individuals in the GTM Analytics team at Intercom on LinkedIn to gain insights into the role and the team's dynamics; ice breakers could include asking about their experiences with GTM strategies or recent projects they've undertaken.
Optimize your resume for ATS by incorporating keywords from the job description, such as 'data insights,' 'strategic planning,' and 'cross-functional collaboration,' to ensure it passes initial screenings.
Utilizing Jennie Johnson's Power Apply feature can simplify your application process, tailoring your resume and identifying the best channels to apply through, while also helping you network effectively.
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