Job summary
Job post source
This job is directly from ATS Corporation
Job overview
The Embedded Field Service Representative - Controls at ATS Corporation supports the build and ongoing service of automated life sciences equipment, ensuring operational excellence and customer satisfaction.
Responsibilities and impact
The role involves collaborating with cross-functional teams during machine build, troubleshooting and maintaining control systems on-site at customer facilities, training customers, managing service reports, and ensuring compliance with safety and quality standards.
Compensation and benefits
Compensation ranges from $30 to $48 per hour USD depending on location, with overtime pay, paid vacation, an Employee Incentive Bonus program, comprehensive health and dental benefits including a Lifestyle Spending Account, retirement savings matching, and an optional Employee Share Purchase Program.
Experience and skills
Candidates need a bachelor's degree or equivalent experience, over three years in control and automation environments, proficiency with Rockwell and Siemens PLCs, servo systems, and network protocols like Ethernet/IP and Profinet; strong communication and customer service skills are essential, with additional experience in robotics and vision systems preferred.
Career development
ATS offers extensive professional growth opportunities including tuition reimbursement, individual development programs, and a strong commitment to internal promotion.
Work environment and culture
ATS values diversity, inclusion, innovation, and continuous improvement, fostering a supportive environment that prioritizes employee engagement and empowerment.
Company information
ATS Corporation is a publicly traded global enterprise specializing in factory-wide automation solutions for life sciences, medical device, and pharmaceutical industries, committed to quality and environmental sustainability.
Team overview
The candidate will join the ATS Life Sciences Systems team, working closely with CAPEX and build teams as well as customers to deliver critical automated solutions.
Job location and travel
The position requires residing near customer sites in various US locations with a significant on-site build phase in Cambridge, Canada, involving relocation for 6-12 months and travel to the US, Canada, and Europe.
Unique job features
This role uniquely combines on-site machine build involvement in Canada with embedded customer support in the US, offering a blend of technical, operational, and customer-facing responsibilities in a high-stakes life sciences environment.
Company overview
ATS, or Advanced Technology Services, is a global leader in industrial maintenance and MRO (Maintenance, Repair, and Operations) services. They specialize in providing comprehensive solutions to optimize the performance and efficiency of manufacturing equipment and facilities. ATS generates revenue through service contracts, parts sales, and technical support. Founded in 1985, the company has a rich history of innovation and customer-centric service, evolving to meet the changing needs of industries such as automotive, aerospace, and consumer goods. Their commitment to continuous improvement and technology integration makes them a key player in the industrial maintenance sector.
How to land this job
Tailor your resume to highlight your experience with Rockwell and Siemens PLC programming, servo systems, and industrial control networks like Ethernet/IP and Profinet to align with ATS Corporation's Embedded Field Service Representative role.
Emphasize your ability to troubleshoot complex control systems, collaborate with cross-functional teams, and provide customer-centric service, as these are key responsibilities in the job description.
Apply through multiple channels including ATS Corporation's official careers page, LinkedIn, and relevant job boards to maximize your application visibility for this position.
Connect with current ATS Life Sciences Systems employees on LinkedIn, especially those in controls engineering or embedded service roles. Use ice breakers like commenting on recent ATS Life Sciences innovations or asking about their experience working on embedded projects.
Optimize your resume for ATS by incorporating keywords such as 'PLC programming,' 'servo systems,' 'machine diagnostics,' 'customer support,' and 'industrial automation' to ensure it passes initial screenings effectively.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn contacts for networking, allowing you to focus more on interview preparation and skill sharpening.
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