Job summary
Job overview
The Desktop Support Technician at ITCO Solutions, Inc. is responsible for designing, configuring, and maintaining network hardware and software, ensuring efficient telecommunications services and technical support for clients.
Responsibilities and impact
Daily responsibilities include installing and maintaining network systems, providing technical support, training users, developing policies, and collaborating with other departments to resolve issues.
Experience and skills
A B.S. in a computer-related field or equivalent certification is preferred, along with strong technical skills in network hardware and software management.
Company information
ITCO Solutions, Inc. specializes in providing IT support and solutions, focusing on network services and client support.
Company overview
ITCO Solutions, Inc. is a leading provider of IT consulting and managed services, specializing in network infrastructure, cybersecurity, and cloud solutions. They generate revenue through service contracts, project-based consulting, and subscription models for managed services. Founded in 2005, ITCO has built a reputation for delivering tailored IT strategies that enhance operational efficiency and security for businesses across various industries. Their commitment to innovation and customer-centric approach has positioned them as a trusted partner in the technology sector.
How to land this job
Tailor your resume for the Desktop Support Technician position at ITCO Solutions, Inc. by emphasizing your experience with network hardware, software, and telecommunications services, as these are critical to the role.
Highlight your skills in designing, configuring, and maintaining local and wide area networks, as well as your ability to provide technical support and train users, as these duties are central to the job description.
Apply through multiple platforms, including ITCO Solutions, Inc.'s corporate website and LinkedIn, to broaden your reach and visibility for this position.
Connect with individuals in the IT department at ITCO Solutions, Inc. on LinkedIn to inquire about the role; potential ice breakers could include asking about their current projects or expressing interest in their network solutions.
Ensure your resume is optimized for ATS systems by incorporating relevant keywords from the job description, such as 'network hardware,' 'technical support,' and 'disaster recovery procedures' to increase your chances of passing initial screenings.
Remember that Jennie Johnson's Power Apply feature can assist you in tailoring your application, finding the best places to apply, and identifying LinkedIn connections to network with, allowing you to focus on other aspects of your job search.
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