Job summary
Job post source
This job is directly from RXO, Inc.
Job overview
As a Specialist in Logistics at RXO, you will play a crucial role in monitoring delivery activities and ensuring efficient communication between drivers and customers, contributing to the company's transportation solutions.
Responsibilities and impact
Daily responsibilities include maintaining phone communication with customers and drivers, resolving delivery issues, managing billing and data entry tasks, and overseeing delivery routes and unloading processes.
Compensation and benefits
The position offers competitive pay, a $500 sign-on bonus, health, dental, and vision insurance, a 401(k) with company match, life insurance, disability, paid time off, and a tuition reimbursement program.
Experience and skills
Candidates need at least 1 year of customer service experience, preferably in a call center environment, along with strong organizational skills and the ability to multitask effectively under pressure.
Career development
RXO promotes a culture of growth, offering numerous opportunities for career advancement regardless of background.
Work environment and culture
The company values inclusivity and teamwork, emphasizing learning from diverse perspectives and building strong relationships.
Company information
RXO, Inc. is a leading provider of transportation solutions, leveraging cutting-edge technology to enhance efficiency in freight transportation across North America.
Team overview
The logistics team is passionate and motivated by innovation, working collaboratively to deliver exceptional service to customers.
Job location and travel
The job location is not specified, but it involves heavy phone contact and may require some physical tasks such as lifting up to 25 pounds.
Application process
Interested candidates are encouraged to fill out an application and join RXO's talent community for future opportunities.
Unique job features
The role offers unique opportunities to engage with a diverse range of customers and drivers, enhancing problem-solving skills in a fast-paced environment.
Company overview
RXO, Inc., founded in 2022 and headquartered in Charlotte, North Carolina, is a leading provider of asset-light transportation solutions. The company specializes in tech-enabled truck brokerage services, managed transportation, freight forwarding, and last-mile delivery. With a vast network of over 100,000 independent carriers, RXO connects approximately 10,000 customers, ranging from small businesses to Fortune 100 companies. Originally a spin-off from XPO Logistics, RXO has established itself as an industry disruptor through its proprietary digital freight marketplace and innovative logistics solutions.
How to land this job
Position your resume to showcase your experience in customer service, particularly in resolving issues and responding to requests, as this is crucial for the Specialist, Logistics role at RXO, Inc.
Highlight your strong organizational skills and ability to multitask, which are essential for managing delivery routes and customer interactions effectively.
Apply through multiple channels, including RXO's corporate site and LinkedIn, to maximize your visibility and chances of landing the position.
Connect with individuals in the logistics or operations division at RXO, Inc. on LinkedIn to gain insights about the role; potential ice breakers could include asking about their experience with delivery challenges or inquiring about the company culture.
Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'customer service', 'delivery routing', and 'billing tasks', to enhance your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your job search by tailoring your application, identifying the best channels for submission, and finding key connections to network with, allowing you to focus on preparing for interviews.
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