Job summary
Job post source
This job is directly from Blogonize
Job overview
The Customer Service Representative at Blogonize serves as the primary contact for customers, ensuring a positive shopping experience and building long-term relationships.
Responsibilities and impact
The role involves greeting customers, resolving inquiries and issues, coordinating with Gardner White stores and internal departments, managing information on various software and social media platforms, and maintaining product knowledge.
Experience and skills
Requires a high school diploma or equivalent, preferred 1 year customer service or call center experience, strong problem-solving skills, multitasking ability, computer proficiency, and a friendly demeanor; knowledge of furniture and cash handling is a plus.
Work environment and culture
The position operates in a retail office setting with physical demands including standing, walking, and bending.
Company overview
Blogonize is a company based in Canton, Michigan, with a focus on hiring roles such as Sales Consultants and Customer Service Representatives. The company appears to be actively recruiting, indicating growth or expansion in its operations. While specific details about its industry or services are not provided in the search results, the presence of job listings suggests that Blogonize is involved in sectors requiring sales and customer service expertise. Founded in 2007, Blogonize is part of the broader business landscape in the USA, contributing to the local economy through job creation.
How to land this job
Position your resume to highlight your customer service skills, emphasizing your ability to handle inquiries, resolve issues, and maintain a positive customer experience, as these are central to the role at Blogonize.
Focus on showcasing your proficiency with software platforms and social media tools mentioned like Storis, Podium, Dispatch Track, Facebook, and Instagram, as well as your multitasking and problem-solving abilities under pressure.
Apply through multiple channels including Blogonize’s corporate careers page and LinkedIn to maximize your application’s visibility and increase your chances of consideration.
Connect with current employees in Blogonize’s customer service or retail divisions on LinkedIn, using ice breakers such as asking about their experience with handling overflow calls or how they stay updated on product knowledge within the company.
Optimize your resume for ATS by incorporating keywords from the job description like 'customer service,' 'problem-solving,' 'multitasking,' 'software platforms,' and 'Microsoft Office' to ensure it passes initial screenings effectively.
Utilize Jennie Johnson’s Power Apply feature to automate applications across various platforms, tailor your resume with the right keywords, and identify LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and other job search activities.
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