Job summary
Job post source
This job is directly from Franklin Street
Job overview
The Operations Client Services Manager at Franklin Street oversees administrative and operational functions to ensure efficiency and support commercial real estate teams.
Responsibilities and impact
The role involves managing contract and transaction documentation, database upkeep, marketing support, scheduling, office operations, vendor relations, onboarding, and special projects to maintain organizational effectiveness.
Compensation and benefits
Franklin Street offers competitive salaries, medical, dental, vision benefits, disability, life insurance, 401(K), paid time off, holiday pay, and company-sponsored philanthropy events.
Experience and skills
Candidates need 3-5 years of administrative experience or a relevant bachelor's degree, advanced Adobe Creative Suite skills, proficiency in MS Office, strong organizational and communication skills, and preferably commercial real estate experience.
Career development
Franklin Street supports career growth through diverse business lines and offices, offering opportunities for professionals at various career stages.
Work environment and culture
The company promotes a collaborative, professional environment with a focus on values, community involvement, and an award-winning culture.
Company information
Franklin Street is a full-service real estate company offering integrated solutions across real estate, capital, insurance, property and project management with nationwide reach.
Team overview
The candidate will support multiple commercial real estate agents and collaborate with marketing, legal, HR, IT, and corporate teams.
Job location and travel
The position is based in Nashville, TN, with a traditional office environment and some coordination of virtual meetings via Zoom and Teams.
Application process
Applicants must pass a post-offer drug screen and background check; specific application instructions are not detailed.
Unique job features
This role uniquely combines operational management with client services and marketing support in a commercial real estate context, requiring advanced software skills and multitasking in a fast-paced setting.
Company overview
Franklin Street is a full-service commercial real estate firm specializing in investment sales, tenant and landlord representation, capital advisory, insurance, and property management. They generate revenue through commissions on property transactions, advisory fees, and management services. Founded in 2006, the company has rapidly expanded its footprint across the Southeastern United States, earning a reputation for its integrated service approach and deep market expertise. Notably, Franklin Street emphasizes a collaborative culture and innovative solutions, making it a dynamic workplace for professionals in the real estate sector.
How to land this job
Tailor your resume to highlight 3-5 years of administrative experience or your Bachelor’s degree, emphasizing proficiency with Adobe Creative Suite, especially InDesign, and advanced MS Office skills to align with Franklin Street’s requirements.
Showcase your organizational, multitasking, and communication skills, focusing on your experience managing contracts, databases, marketing materials, and coordinating office operations to match the Operations Client Services Manager role.
Apply through multiple platforms including Franklin Street’s corporate website and LinkedIn to maximize your application’s visibility and chances of consideration.
Connect on LinkedIn with employees in Franklin Street’s operations or client services divisions; use ice breakers like commenting on recent company news, asking about their experience with the company culture, or inquiring about tips for success in this role.
Optimize your resume for ATS by incorporating keywords from the job description such as 'contract management,' 'Adobe Creative Suite,' 'database management,' 'marketing collateral,' 'office operations,' and 'client services' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple job posting sources, and find relevant LinkedIn contacts, freeing you to focus on preparing for interviews and networking effectively.
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