Job summary
Job post source
This job is directly from Carriage Services
Job overview
The Family Service Counselor at Carriage Services assists families with cemetery and funeral arrangements, playing a key role in delivering compassionate and professional service in the funeral industry.
Responsibilities and impact
The role involves establishing relationships with client families, guiding cemetery tours, attending services, completing paperwork, developing prospects, making presentations, coordinating with funeral homes, participating in training, reporting to management, scheduling aftercare, and ensuring safety on the grounds.
Compensation and benefits
The position offers a salary range of $60,000 to $100,000 per year and benefits including dental, health, vision, and life insurance, employee assistance program, employee discount, flexible spending and health savings accounts, and paid time off.
Experience and skills
Candidates must have a MA Funeral Director License, a high school diploma or equivalent (college preferred), a proven sales track record, an insurance license within 45 days of employment, and a valid driver's license with a good record.
Work environment and culture
Carriage Services emphasizes innovation, empowered partnership, elevated service, and equal opportunity employment in a dynamic and professional funeral and cemetery industry environment.
Company information
Carriage Services is a company focused on creating premier experiences in the funeral and cemetery profession through innovation and elevated service standards.
Job location and travel
The job is located at Cataudella Funeral Home, 126 Pleasant Valley Street, Methuen, MA.
Unique job features
The job uniquely combines sales, client relationship management, and community engagement within the funeral services industry, requiring licensure and offering a comprehensive benefits package.
Company overview
Carriage Services is a leading provider of funeral and cemetery services in the United States. They generate revenue through funeral home operations, cemetery property sales, and related merchandise and services. Founded in 1991, Carriage Services has grown through strategic acquisitions and partnerships, emphasizing personalized, high-quality care for families during difficult times. Their business model focuses on decentralized operations, allowing local managers to tailor services to community needs while maintaining corporate support and resources.
How to land this job
Tailor your resume to highlight your Massachusetts Funeral Director License and any inside sales experience, emphasizing your ability to build professional relationships with families and guide them through sensitive decisions.
Showcase your skills in client communication, community engagement, and compliance with state regulations, as these are key aspects of the Family Service Counselor role at Carriage Services.
Apply through multiple channels including Carriage Services' corporate website, LinkedIn, and other job boards to maximize your visibility for this opportunity.
Connect with current employees in the funeral services or sales divisions at Carriage Services on LinkedIn; start conversations by complimenting their dedication to community service or asking about their experiences with pre-need arrangements.
Optimize your resume for ATS by incorporating keywords from the job description such as 'funeral director license,' 'pre-need arranging,' 'client family satisfaction,' and 'state compliance' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify the best job posting sites, and find relevant LinkedIn contacts, freeing you to focus on preparing for interviews and networking.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.