Job summary
Job overview
The Associate Engineer, Deployment Services at IT Solutions supports client networks by configuring and troubleshooting desktops, laptops, and hardware, playing a key role in client technology success.
Responsibilities and impact
The role involves setting up new client workstations, providing technical support and on-site services, troubleshooting issues remotely or onsite, collaborating with technicians and vendors, managing inventory, and participating in on-call rotations.
Compensation and benefits
The compensation package includes rich medical, dental, vision plans, paid holidays and flexible PTO, 401K with matching, stock appreciation rights, company-paid insurance and mental health support, FSA/HSA options, training, and performance bonuses.
Experience and skills
Requires two years of IT experience preferably in an MSP environment, knowledge of Windows 10+ deployment, Microsoft 365, Active Directory basics, server rack management, and strong communication and organizational skills; CompTIA A+ certification is a plus.
Work environment and culture
IT Solutions values client success, ownership, problem solving, and continuous improvement, fostering a fast-paced and dynamic environment with a focus on excellent customer service.
Company information
IT Solutions is a nationally recognized Managed Service Provider with over 25 years of experience, serving small and mid-market businesses with high-end technology solutions.
Job location and travel
Work is performed onsite at IT Solutions and local client offices, with some travel required; on-call rotation occurs a few times per year.
Unique job features
The job features hands-on client interaction, diverse technical challenges, and opportunities to work with advanced technician groups and vendors to resolve complex issues.
Company overview
IT Solutions is a leading provider of comprehensive IT services, specializing in custom software development, IT consulting, and managed services. They generate revenue by offering tailored technology solutions to businesses, enhancing operational efficiency and digital transformation. Founded in 2005, IT Solutions has grown through strategic acquisitions and a commitment to innovation, establishing a strong reputation in the tech industry. Their client base spans various sectors, including finance, healthcare, and retail, reflecting their versatility and expertise in addressing diverse technological needs.
How to land this job
Tailor your resume to highlight your experience with desktop and laptop deployment, imaging, and troubleshooting, emphasizing familiarity with Windows 10+ and BIOS-level issue resolution.
Showcase your ability to manage multiple tasks in fast-paced environments and your strong communication skills, both written and oral, which are critical for client-facing roles and collaboration with internal teams.
Apply through multiple channels including IT Solutions' corporate career page and LinkedIn to maximize visibility and chances of selection for the Associate Engineer, Deployment Services role.
Leverage LinkedIn to connect with current employees in the Deployment or Technical Support teams at IT Solutions, using ice breakers like commenting on their recent projects or asking about their experience with client network challenges to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'technical imaging,' 'deployment,' 'Microsoft 365,' 'Active Directory,' and 'client support' to ensure your resume passes automated screenings.
Consider using Jennie Johnson's Power Apply feature which automates resume tailoring, identifies multiple application channels, and finds relevant LinkedIn contacts, allowing you to focus your energy on interview preparation and networking.
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