Job summary
Job post source
This job is directly from Journeys International
Job overview
The Adventure Specialist for Africa & Middle East at Journeys International is a remote role focused on selling, booking, and servicing adventure travel experiences, helping travelers find and enjoy personalized trips in these regions.
Responsibilities and impact
The role involves responding to travel inquiries, developing custom trip proposals, booking reservations, managing trip logistics, maintaining traveler records, fostering customer relationships, collaborating with suppliers and colleagues, contributing to marketing efforts, and occasionally traveling with groups.
Compensation and benefits
The position offers an annual starting salary of $45,000, fully covered employee health insurance, 401k contributions, a $100 monthly wellness benefit, 15 days vacation per year for three years with unlimited vacation thereafter, remote work, a provided laptop, and pro deals on outdoor gear.
Experience and skills
Candidates should have 3-5 years of related experience, excellent communication skills, customer service experience, past international travel especially in Africa preferred, and abilities in multitasking, problem-solving, and working cross-culturally.
Career development
Professional development opportunities are available to support individual goals agreed upon with a supervisor, including travel to accompany Journeys groups to build destination expertise.
Work environment and culture
Journeys International promotes a supportive and collaborative culture valuing can-do attitude, cross-cultural engagement, curiosity, human connection, integrity, and environmental respect, with a fully remote team based in Ann Arbor, MI.
Company information
Journeys International is a pioneer in ecotourism and adventure travel since 1978, focusing on culturally and ecologically immersive experiences worldwide.
Team overview
The Adventure Specialist joins a team of specialists each responsible for different world regions, collaborating to improve systems and share strategies.
Job location and travel
This is a fully remote position with the option to work from home or any quiet location, with occasional travel as approved.
Unique job features
The role uniquely combines remote work with travel opportunities to develop destination expertise and includes a strong emphasis on personalized customer service and cultural engagement.
Company overview
Journeys International is a travel company specializing in adventure travel and cultural exploration, offering guided group tours and custom trips to destinations worldwide. The company generates revenue by designing, marketing, and operating immersive travel experiences, often focusing on responsible tourism and authentic local engagement. Founded in 1978 by Will and Joan Weber, Journeys International is known for pioneering ecotourism and maintaining strong relationships with local partners in over 60 countries. Their history includes a commitment to sustainable travel practices and personalized service, making them a respected leader in the adventure travel industry. Candidates should be aware of the company’s emphasis on ethical travel, innovation, and long-standing family ownership.
How to land this job
Tailor your resume to highlight experience in adventure travel sales, customer service, and cross-cultural communication, especially related to Africa and the Middle East, reflecting the regional focus of the role at Journeys International.
Emphasize skills in itinerary planning, booking logistics, problem-solving during travel, and maintaining strong supplier and traveler relationships, as these are key responsibilities.
Apply through multiple channels, including the Journeys International corporate careers page and LinkedIn, to maximize your chances of being noticed for this remote Adventure Specialist position.
Connect on LinkedIn with current employees in the Adventure Specialist team or travel sales division at Journeys International, using ice breakers like asking about their favorite destinations in Africa or the Middle East, or inquiring about how they manage remote client relationships.
Optimize your resume for ATS by incorporating keywords from the job description such as 'ecotourism,' 'adventure travel,' 'itinerary planning,' 'customer service,' 'cross-cultural communication,' and 'travel logistics' to ensure your application passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and deepening your travel knowledge.
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