Crisis Support Staff Saturday and Sunday 2p-10p

SOUTH BEND, INPosted 30+ days ago

Job summary

• Job post source

  This job is directly from YWCA North Central Indiana

• Job overview

  The Crisis Support Staff role at YWCA North Central Indiana involves providing crisis support and security at the emergency shelter, impacting women and children affected by domestic violence and sexual assault.

• Responsibilities and impact

  The role includes maintaining building security, answering crisis calls, conducting lethality screens, assisting with intakes, handling client communications, distributing mail, managing medication custody, and collaborating with case managers to support clients.

• Experience and skills

  Requires a high school diploma or GED, with preferred associates or bachelor's degree; experience with women and children in social services is desirable; skills include decision-making in emergencies, record-keeping, teamwork, and knowledge of women's issues.

• Work environment and culture

  The company culture is focused on making a positive difference for victims of abuse, emphasizing teamwork, confidentiality, and supportive client interactions in a safe environment.

• Company information

  YWCA North Central Indiana is a leading emergency shelter provider offering services to domestic violence and sexual assault victims, helping them build safer and healthier futures.

• Team overview

  The Crisis Desk Specialist reports to the Elkhart Shelter Manager and has no supervisory responsibilities, working as part of a team supporting clients.

• Job location and travel

  The position requires weekend shifts from 2pm to 10pm including holidays, with potential additional hours during the week; specific location details are not provided.

• Unique job features

  The job uniquely combines crisis intervention, security duties, and client advocacy in a social service setting focused on domestic violence and women's issues.

Company overview

YWCA North Central Indiana is a non-profit organization dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. They make an impact through various programs and services, including domestic violence support, women's health initiatives, and youth development programs. The organization generates revenue through donations, grants, and fundraising events, which are crucial for sustaining its community-focused initiatives. Established as part of the larger YWCA USA network, YWCA North Central Indiana has a long-standing history of advocating for social change and providing essential services to women and families in the region. Candidates interested in joining should be aligned with the organization's mission of social justice and community service.

How to land this job

• Position your resume to highlight your experience or interest in crisis support, domestic violence, and women's issues, emphasizing your ability to handle emergency situations and maintain confidentiality.

• Focus on showcasing skills such as client intake, crisis call management, safety planning, and communication with case managers, as these are key responsibilities in the job description.

• Apply through multiple platforms including the YWCA North Central Indiana corporate website and LinkedIn to maximize your visibility and chances of being noticed.

• Connect with current staff or managers in the crisis support or shelter services division at YWCA North Central Indiana on LinkedIn; ice breakers could include asking about their experience working with the community or inquiring about the impact of YWCA programs on local families.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'crisis,' 'domestic violence,' 'intake,' 'advocate,' 'case management,' and 'women's issues' to ensure it passes initial automated screenings.

• Jennie Johnson's Power Apply feature can automate tailoring your resume, identifying the best application channels, and finding LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and improving your skills.