Berkshire Hathaway Energy

Operations Coord-Customer Operations

DAVENPORT, IAPosted a month ago

Job summary

  • Job post source

    This job is directly from Berkshire Hathaway Energy.

  • Job overview

    The Operations Coordinator in Customer Operations at Berkshire Hathaway Energy supports vendor invoice processing and data analysis to improve business unit efficiency.

  • Responsibilities and impact

    The role involves processing vendor invoices, matching them to support documents, entering data into requisition applications, tracking errors, performing reclassifications, assisting in data gathering and report generation, supporting customer operations management, and maintaining databases and electronic filings.

  • Experience and skills

    Candidates need an associate degree or equivalent experience, at least two years of related experience, proficiency in Microsoft Office, strong communication, analytical, and interpersonal skills, and customer-service orientation.

  • Company information

    MidAmerican Energy Company is part of Berkshire Hathaway Energy, a major energy company.

  • Unique job features

    The job includes a mix of administrative, analytical, and customer service duties, including reception and visitor management.

Company overview

Berkshire Hathaway Energy, a subsidiary of Berkshire Hathaway Inc., is a global energy company involved in the generation, transmission, and distribution of electricity. They make money through regulated utilities, renewable energy projects, and energy infrastructure investments. Founded in 1999 as MidAmerican Energy Holdings Company, it was rebranded in 2014 to reflect its parent company's ownership. The company is known for its significant investments in renewable energy, including wind and solar power, aligning with its commitment to sustainability and reducing carbon emissions.

How to land this job

  • Position your resume to highlight your experience in processing vendor invoices, managing accounting codes, and supporting customer operations management, as these are key responsibilities at Berkshire Hathaway Energy.

  • Emphasize your proficiency with Microsoft Office, data analysis, and report generation skills, alongside your ability to work effectively in a team and maintain accurate records, reflecting the job's requirements.

  • Apply through multiple platforms including the Berkshire Hathaway Energy corporate careers site and LinkedIn to maximize your application visibility.

  • Connect with current employees in the Customer Operations division on LinkedIn, using ice breakers such as asking about their experience working with vendor invoice processing or their tips on excelling in customer operations roles.

  • Optimize your resume for ATS by incorporating keywords from the job description like 'vendor invoices,' 'data gathering,' 'report generating,' 'customer service,' and 'Microsoft Office proficiency' to ensure it passes initial screenings.

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