Gerber Collision & Glass

Collision General Manager

CINCINNATI, OHPosted 19 days ago

Job summary

  • Job post source

    This job is directly from Gerber Collision & Glass

  • Job overview

    The Collision General Manager at Gerber Collision & Glass leads daily operations of the collision center, ensuring customer satisfaction and meeting key performance indicators to drive business success.

  • Responsibilities and impact

    The General Manager manages daily store operations, budgets, sales targets, staff performance, safety compliance, equipment maintenance, and customer service standards to ensure efficient and profitable collision repair services.

  • Compensation and benefits

    The position offers a salary range of $75,000 to $90,000 annually, with potential bonuses based on performance, plus comprehensive benefits including PTO, paid parental leave, holidays, medical and dental insurance effective day one, 401(k) with company match, disability and life insurance, education opportunities, and uniform stipend.

  • Experience and skills

    Candidates should have post-secondary education or equivalent and proven leadership experience in a collision repair or similar environment, with strong attention to detail, communication, and coaching skills.

  • Career development

    Gerber Collision & Glass offers continuing education opportunities and career growth within a large and expanding company.

  • Work environment and culture

    The company values diversity, inclusion, and a customer-focused culture, promoting professionalism and teamwork in a safe and organized work environment.

  • Company information

    Gerber Collision & Glass is a leading North American collision repair company with over 800 locations, $2+ billion in sales, and more than 10,000 employees, known for its long history and commitment to customer service excellence.

  • Team overview

    The General Manager leads all repair facility personnel, coordinating with senior leadership and managing team meetings and training sessions.

  • Application process

    Applicants are encouraged to apply even if positions are not immediately available, with consideration for future openings; specific application instructions are not detailed.

  • Unique job features

    The role includes unique responsibilities such as managing a large collision repair facility, ensuring compliance with safety and quality standards, and leading a sizable team to deliver exceptional customer experiences.

Company overview

Gerber Collision & Glass specializes in automotive collision repair and auto glass services, providing high-quality repairs and replacements for damaged vehicles. The company generates revenue through insurance claims and direct customer payments for their repair services. Founded in 1937, Gerber has grown significantly, becoming a part of the Boyd Group, one of the largest operators of non-franchised collision repair centers in North America. Their commitment to customer satisfaction and industry-leading repair techniques has established them as a trusted name in the automotive repair industry.

How to land this job

  • Position your resume to highlight leadership experience in collision repair or similar environments, emphasizing your ability to manage daily operations and meet key performance indicators (KPIs).

  • Focus on showcasing skills in budget management, sales forecasting, team coaching, and maintaining high customer service standards, as these align directly with the General Manager role at Gerber Collision & Glass.

  • Apply through multiple channels including the Gerber Collision & Glass corporate career site and LinkedIn to maximize your application visibility and chances of consideration.

  • Connect with current Gerber Collision & Glass employees in management or operations roles on LinkedIn; start conversations with ice breakers like commenting on their team's recent achievements or asking about the company culture and growth opportunities.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'collision repair management,' 'budget forecasting,' 'team leadership,' 'customer experience,' and 'KPI tracking' to ensure it passes automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify the best platforms to apply on, and find LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and professional development.

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