Job summary
Job post source
This job is directly from PetSmart
Job overview
The Retail Operations Supervisor at PetSmart leads store operations and associate development to ensure operational excellence and a positive customer and pet experience.
Responsibilities and impact
The role involves supervising associates, managing merchandising and inventory, overseeing pet care, handling store opening and closing, and maintaining store standards and safety.
Compensation and benefits
The position offers paid weekly wages, full-time hours, health benefits including medical, dental, and vision, 401k, tuition assistance, associate discounts, paid time off for full-time associates, and career development opportunities.
Experience and skills
Requires 2+ years of retail supervisory experience, full-time availability including evenings and weekends, proficiency in computer applications, strong communication skills, ability to work under pressure, and strong organizational skills.
Career development
The job includes career pathing and development opportunities to support associate growth and advancement within the company.
Work environment and culture
PetSmart values unconditional love, unity, diversity, and creating a supportive work environment where associates can be their authentic selves while caring for pets.
Company information
PetSmart is a pet-focused company committed to providing excellent care for pets and a rewarding work experience for associates, with a large workforce of 50,000 associates.
Team overview
The supervisor guides and supports associates without direct reports, acting as leader on duty when needed and providing feedback to direct supervisors.
Application process
Applicants must be over 18 and are encouraged to apply online; the company complies with fair chance hiring laws in specific locations.
Unique job features
The role includes unique responsibilities such as pet care maintenance, handling live animals, and ensuring pet health and safety in the store environment.
Company overview
PetSmart is a leading specialty retailer of pet products, services, and solutions for pets and their families. Established in 1986, the company operates over 1,650 stores across the United States, Canada, and Puerto Rico. PetSmart generates revenue through the sale of pet food, supplies, and accessories, as well as offering grooming, training, boarding, and veterinary services. Notably, PetSmart acquired Chewy.com in 2017, significantly expanding its e-commerce presence. The company is also known for its commitment to pet adoption, partnering with animal welfare organizations to help find homes for millions of pets.
How to land this job
Position your resume to highlight your retail supervisory experience, emphasizing your ability to lead teams, manage store operations, and ensure excellent customer and pet care service at PetSmart.
Focus on showcasing your skills in inventory management, merchandising, associate training and development, and your capacity to maintain store standards and safety protocols as outlined in the job description.
Apply through multiple platforms such as PetSmart’s official corporate careers site, LinkedIn, and other job boards where the position is posted to maximize your application visibility.
Connect with current PetSmart associates or supervisors on LinkedIn, especially those in retail operations or store leadership roles. Ice breakers can include complimenting a recent store initiative they shared, asking about their experience working with pets in the store, or expressing enthusiasm for PetSmart’s commitment to associate and pet care.
Optimize your resume for ATS by incorporating keywords from the job description such as 'retail operations,' 'inventory management,' 'associate development,' 'pet care,' and 'merchandising.' Use clear, standard job titles and avoid graphics or unusual fonts that ATS software may not parse correctly.
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