Crossroads

Remote Accounts Receivable Specialist

REMOTEPosted 25 days ago

Job summary

  • Job post source

    This job is directly from Crossroads Treatment Centers

  • Job overview

    The Remote Accounts Receivable Specialist at Crossroads manages accounts receivable processes to support the company's mission of providing opioid use disorder treatment, ensuring accurate payment resolution and financial operations.

  • Responsibilities and impact

    The specialist resolves various account types including professional and governmental claims, communicates with payers, analyzes patient accounting information, reviews claims for coding issues, interprets payer contracts, processes cash postings, prepares appeal letters for denials, identifies denial trends, and supports team leads with A/R and denial insights.

  • Compensation and benefits

    The position offers medical, dental, and vision insurance, PTO, 401K with match and no vesting period, continuing education allowance, life insurance, disability coverage, paid parental leave, mental health days, and Calm app subscription.

  • Experience and skills

    Candidates must have at least 2 years of accounts receivable experience in a physician office setting, general knowledge of HCPCS, CPT-4, ICD-10 coding or medical terminology, familiarity with multiple payer requirements, and a high school diploma or GED.

  • Work environment and culture

    Crossroads values diversity and inclusion, providing a supportive environment focused on evidence-based treatment for opioid use disorder with a remote work option and a week of in-office training.

  • Company information

    Crossroads Treatment Centers, founded in 2005, specializes in medication assisted treatment for opioid use disorder, operating outpatient clinics across multiple U.S. states and serving over 26,500 patients.

  • Job location and travel

    The role is fully remote with a required one-week in-office training at the Greenville, SC Support Center, with a Monday to Friday schedule and flexible start times between 7 AM and 9 AM EST.

  • Unique job features

    The job offers a fully remote work option with a structured in-office training week, comprehensive benefits, and involvement in a mission-driven healthcare organization addressing the opioid epidemic.

Company overview

Crossroads is a global leader in providing innovative supply chain solutions, specializing in logistics, transportation, and warehousing services. They generate revenue through a combination of freight management, distribution services, and value-added logistics solutions tailored to various industries. Founded in 1990, Crossroads has grown significantly, expanding its operations across multiple continents and establishing a reputation for reliability and efficiency. Their commitment to leveraging advanced technology and sustainable practices has positioned them as a forward-thinking player in the logistics sector.

How to land this job

  • Position your resume to highlight your two or more years of accounts receivable experience specifically in a physician office setting, emphasizing your familiarity with HCPCS, CPT-4, ICD-10 coding, and medical terminology to align with Crossroads' requirements.

  • Emphasize your knowledge of claims processing, including handling professional, governmental, and commercial payer accounts, resolving denials, and working with payer portals and customer service to demonstrate your ability to manage complex accounts receivable tasks.

  • Apply through multiple channels such as Crossroads' official corporate careers page and LinkedIn to maximize your application visibility and increase your chances of being noticed by recruiters.

  • Connect with current employees in the billing or accounts receivable divisions at Crossroads on LinkedIn; use ice breakers like commenting on Crossroads' mission to combat opioid use disorder or asking about their experience with remote work and training at the Greenville, SC Support Center.

  • Optimize your resume for ATS by incorporating key terms from the job description such as 'accounts receivable,' 'claims processing,' 'payer contracts,' 'denial resolution,' and 'medical billing codes' to ensure it passes initial automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with the right keywords, and identify relevant LinkedIn contacts, freeing you to focus on preparing for interviews and networking.

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