Modivcare

Health Navigator, Monitoring

Posted 30+ days ago

Job summary

  • Job post source

    This job is directly from Modivcare

  • Job overview

    The Health Navigator, Monitoring role at Modivcare focuses on providing first-level monitoring of medical readings and assessing patient needs for further intervention.

  • Responsibilities and impact

    Daily responsibilities include monitoring medical alert alarms, contacting patients to assess alerts, maintaining records, and providing technical assistance as needed.

  • Compensation and benefits

    The salary ranges from $16.36 to $22.09 hourly, along with a comprehensive benefits package including medical, dental, vision insurance, 401(k) with company match, and paid time off.

  • Experience and skills

    Candidates need a high school diploma and up to one year of experience in customer service or contact centers, along with strong analytical skills and proficiency in Microsoft Office.

  • Career development

    Opportunities for professional growth may include clinical enrollment support and collaboration across departments.

  • Work environment and culture

    Modivcare values teamwork and offers a supportive environment with a focus on service-oriented roles.

  • Company information

    Modivcare is dedicated to providing services that improve the lives of individuals, with a focus on health and wellness solutions.

  • Application process

    Candidates are encouraged to apply quickly as positions are open for a minimum of 5 days and may close within 45 days depending on various factors.

Company overview

Modivcare is a leading provider of integrated supportive care solutions, primarily focusing on non-emergency medical transportation (NEMT), personal care, and remote patient monitoring. They generate revenue by contracting with government agencies, managed care organizations, and healthcare providers to offer essential services that improve patient access to care and health outcomes. Founded in 1986, Modivcare has evolved through strategic acquisitions and partnerships, positioning itself as a key player in the healthcare services industry.

How to land this job

  • Tailor your resume to highlight your experience in customer service, particularly in high-volume phone environments, and emphasize your ability to handle sensitive information with care.

  • Showcase your analytical and problem-solving skills, as well as your proficiency in using Microsoft Office tools like Word, Excel, and Outlook, which are essential for this role.

  • Apply through multiple channels including Modivcare's corporate site and LinkedIn to enhance your visibility and chances of securing an interview.

  • Connect with individuals in the Health Navigator division at Modivcare on LinkedIn to gather insights about the role and express your genuine interest in the position.

  • Potential ice breakers for your outreach could include mentioning your admiration for Modivcare’s commitment to patient care or asking about their experiences in the role and team dynamics.

  • Optimize your resume for ATS systems by incorporating keywords from the job description such as 'customer service', 'medical alert alarms', and 'data entry' to improve your chances of passing initial screenings.

  • Consider utilizing Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored, and your networking efforts are efficient, allowing you to focus more on preparing for interviews.

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