Western Governors University

Military and Veterans Benefits Specialist

NASHVILLE, TNPosted 18 days ago

Job summary

  • Job post source

    This job is directly from Western Governors University

  • Job overview

    The Military and Veterans Benefits Specialist at Western Governors University administers military-related benefit programs to support veteran students in accessing their educational benefits, contributing to student success and university mission.

  • Responsibilities and impact

    The role involves managing military benefit programs, certifying attendance, resolving student benefit issues, maintaining records, liaising with military entities, communicating benefit information, ensuring compliance, and supporting the Military Support Department.

  • Compensation and benefits

    The position offers a pay range of $20.33 to $29.51 per hour, eligibility for bonuses, comprehensive medical, dental, vision, and mental health benefits, retirement plans, flexible paid time off including parental leave, and discounted tuition at WGU.

  • Experience and skills

    Requires a high school diploma or GED and at least 2 years of experience in financial aid or a similar customer service environment; preferred qualifications include knowledge of TA benefit programs, experience with Excel, tuition assistance programs, and information management systems like Banner or Salesforce.

  • Work environment and culture

    WGU values diversity and is committed to being a great place to work with a student-focused professional environment that supports building a better future through education.

  • Company information

    Western Governors University is an online, competency-based university praised for innovative education methods and committed to expanding access to higher education.

  • Application process

    Applicants must submit an online application; internal employees apply via the internal job board in Workday; accommodations are available for applicants with disabilities.

  • Unique job features

    The role includes attending VA and State Approving Agency workshops annually and involves direct interaction with military and university personnel to ensure effective benefit administration.

Company overview

Western Governors University (WGU) is an accredited online university that offers competency-based education, primarily targeting working adults seeking to advance their careers through flexible learning. Founded in 1997 by a group of U.S. governors, WGU makes money through tuition fees, which are charged at a flat rate per term rather than per credit hour, making it cost-effective for students to accelerate their studies. The university is notable for its innovative approach to higher education, emphasizing mastery of skills and knowledge over traditional classroom time, and has grown significantly, serving tens of thousands of students across the United States.

How to land this job

  • Position your resume to highlight your experience with military-related benefit programs, emphasizing your ability to administer and coordinate these programs effectively in compliance with university policies and legal regulations.

  • Showcase your communication skills and experience acting as a liaison between students, military entities, and government agencies, focusing on problem resolution and benefit administration.

  • Apply through multiple platforms including Western Governors University's corporate career site and LinkedIn to maximize your chances of being noticed for the Military and Veterans Benefits Specialist role.

  • Connect with current employees in the Military Support Department or related divisions at WGU on LinkedIn; open conversations with ice breakers like asking about their experience working with military benefit programs or recent updates in VA policies affecting students.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'military-related benefit programs,' 'certifications of attendance,' 'liaison with Department of Veterans Affairs,' and 'student benefit administration' to ensure it passes automated screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailoring your resume, identify the best application channels, and find relevant LinkedIn connections, allowing you to focus your energy on preparing for interviews and networking effectively.

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