Job summary
Job post source
This job is directly from Conservice
Job overview
The Client Portfolio Manager at Conservice serves as the primary contact for clients, resolving concerns and improving systems to enhance client satisfaction and operational efficiency.
Responsibilities and impact
The role involves communicating with clients and account managers, managing and prioritizing workload, delegating tasks to ensure timely resolution, monitoring trends, proposing system improvements, and compiling customized reports with IT support.
Compensation and benefits
The starting wage is $18.85 per hour with performance-based tiers, averaging $23.10 per hour for the team; no additional benefits are specified.
Experience and skills
Candidates should have strong communication skills, analytical thinking, self-accountability, time-management abilities, and experience in client relationship management; specific qualifications are not detailed.
Work environment and culture
The company values analytical thinking, self-accountability, teamwork, and a fun, professional environment.
Job location and travel
The position is in-office at Conservice.
Unique job features
The role emphasizes independent decision-making, strategic delegation, and collaboration across teams to improve billing processes and client satisfaction.
Company overview
Conservice is a utility management and billing company that provides services to property managers, owners, and tenants. They generate revenue by offering utility billing, energy management, and conservation solutions, helping clients reduce costs and improve efficiency. Founded in 2000, Conservice has grown to become a leader in the utility management industry, known for its innovative software and customer-centric approach. Candidates should be aware of the company's commitment to sustainability and its role in streamlining utility processes for various types of properties.
How to land this job
Position your resume to highlight your strong client communication skills, ability to build lasting relationships, and experience in managing client portfolios, as these are central to the Client Portfolio Manager role at Conservice.
Emphasize your organizational abilities, time management, and problem-solving skills, including any experience with data entry, reporting, and collaborating cross-functionally to resolve client issues and improve processes.
Apply through multiple platforms such as Conservice's official corporate website and LinkedIn to maximize your chances of being noticed for this position.
Connect with current employees in the client services or account management divisions at Conservice on LinkedIn; start conversations by complimenting recent company initiatives or asking about team dynamics and client engagement strategies.
Optimize your resume for ATS by incorporating keywords from the job description like 'client communication,' 'issue resolution,' 'data entry,' 'reporting,' 'time management,' and 'system improvements' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn connections, allowing you to focus your energy on preparing for interviews and networking.
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