Job summary
Job post source
This job is directly from ADP
Job overview
The User Experience Researcher role at ADP focuses on conducting user research to improve cloud-based payroll, tax, HR, and benefits solutions, impacting millions of users by informing product and design decisions.
Responsibilities and impact
The researcher will plan and conduct various research methods, analyze data, collaborate with UX designers, product managers, and developers, recruit and manage test participants, and translate research findings into design recommendations.
Compensation and benefits
The compensation ranges from $51,100 to $137,070 annually, with possible bonuses, equity, and commissions, plus benefits including medical, dental, vision, life insurance, retirement savings match, wellness programs, disability coverage, paid time off, and volunteer time off.
Experience and skills
Candidates should have 2-5 years of relevant experience in user experience research for software, web, or mobile applications, familiarity with research and prototyping tools like Qualtrics and Axure, and a bachelor's degree or equivalent; advanced degrees are a plus.
Career development
ADP encourages learning and growth through collaboration, agility, and mastering craft, supporting career advancement in a mission-driven environment.
Work environment and culture
ADP promotes a culture of courageous collaboration, ownership, client focus, continuous learning, community giving, and commitment to diversity, equity, and inclusion.
Company information
ADP is a global leader in cloud-based human capital management solutions, offering HR, payroll, talent, time, tax, and benefits administration services with a strong culture of innovation and ethics.
Team overview
The role is part of ADP's UX Design team working closely with product development teams in an agile environment to deliver user-centered products.
Application process
Applicants are encouraged to apply online at ADP's career site; specific application instructions or deadlines are not provided.
Unique job features
The job offers the opportunity to impact products used by millions, work with cutting-edge research methods, and contribute to a mission-driven company with a strong ethical foundation.
Company overview
ADP (Automatic Data Processing, Inc.) is a global provider of human capital management (HCM) solutions, offering services such as payroll, talent management, human resources, and benefits administration. The company generates revenue through a subscription-based model, charging clients for the use of its software and services. Founded in 1949, ADP has grown to serve over 860,000 clients across various industries worldwide. Key historical milestones include its public listing in 1961 and the spinoff of its dealer services division, now known as CDK Global, in 2014.
How to land this job
Position your resume to highlight your experience in conducting qualitative and quantitative user research, particularly in software, web, or mobile applications, emphasizing your ability to translate research findings into actionable design recommendations.
Focus on showcasing your skills in various research methods, including interviews, survey coding, and familiarity with tools like Qualtrics, Morea, or Axure, demonstrating your adaptability to different product phases and timelines.
Apply through multiple channels such as ADP's corporate careers page and LinkedIn to maximize your application visibility and ensure your resume reaches the right hiring teams.
Connect with current UX Research team members or product managers at ADP on LinkedIn, initiating conversations by referencing recent ADP product innovations or expressing enthusiasm for ADP’s commitment to user-centered design and inclusive workplace culture.
Optimize your resume for ATS by incorporating keywords from the job description such as 'UX research,' 'user experience,' 'qualitative and quantitative data,' 'survey coding,' 'Agile,' and specific tools like 'Qualtrics' and 'Axure' to pass automated screenings effectively.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and discover relevant LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and refining your portfolio.
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