Job summary
Job post source
This job is directly from ARCA: Opening Doors
Job overview
The Quality Operations Manager at ARCA: Opening Doors oversees quality improvement and operational initiatives within the InterCare division, ensuring compliance and enhancing service delivery.
Responsibilities and impact
The role involves coordinating quality programs, monitoring data, improving processes, managing incidents, supervising staff, conducting training, and communicating with various stakeholders to maintain high standards in InterCare services.
Compensation and benefits
The position offers an hourly wage of $27.00 with a full-time, non-exempt status and requires availability for flexible hours including evenings and weekends; specific benefits are not detailed.
Experience and skills
Candidates should have strong problem-solving, communication, supervisory, and time management skills, with experience in quality improvement, data management, and compliance in healthcare or related fields preferred.
Career development
The job includes opportunities for supervisory skill enhancement through ongoing training and participation in interdisciplinary team processes.
Work environment and culture
The work environment is onsite and field-based within ARCA locations, emphasizing teamwork, professionalism, and adherence to policies including HIPAA compliance.
Company information
ARCA: Opening Doors is a service organization focused on clinical and support services, with a commitment to quality and compliance in healthcare settings.
Team overview
The manager reports to InterCare Division Directors and the Clinical Services Director, supervises Floaters, and collaborates with facility managers and direct support professionals.
Job location and travel
The job is located in-person at Lomas West, with travel to various ARCA locations required and flexible working hours including after-hours availability.
Application process
Applicants are directed to contact Yvonne Madrid at 505-630-9508 for application inquiries; no further application details are provided.
Unique job features
This role uniquely combines quality management with operational oversight across multiple sites, requiring hands-on involvement in data-driven quality initiatives and staff supervision in a healthcare setting.
Company overview
ARCA: Opening Doors is a global leader in cash automation technology, specializing in solutions for financial institutions, retail businesses, and self-service kiosks. The company designs and manufactures hardware and software that streamline cash handling processes, improve operational efficiency, and enhance customer experiences. Founded in 1998, ARCA has grown significantly, with a strong focus on innovation and customer-centric solutions, making it a trusted partner for businesses worldwide. Its revenue model is based on product sales, service contracts, and long-term partnerships with clients. Candidates should note ARCA's emphasis on technological advancement and its commitment to transforming cash management systems.
How to land this job
Position your resume to highlight experience in quality operations management, especially within healthcare or residential care settings, emphasizing skills in data collection, monitoring, and quality improvement initiatives relevant to InterCare services.
Focus on demonstrating your ability to coordinate quality compliance, supervise staff, and implement operational improvements, including familiarity with electronic data systems like Extended Reach and iDocs, as these are central to the role.
Apply through multiple platforms including ARCA's official corporate website and LinkedIn to maximize your visibility and application reach for the Quality Operations Manager position.
Connect on LinkedIn with current employees in the InterCare division or ARCA leadership, using ice breakers such as commenting on recent quality initiatives at ARCA or asking about challenges in coordinating InterCare quality processes to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords from the job description like 'quality improvement,' 'data monitoring,' 'incident management,' 'staff supervision,' 'compliance tracking,' and 'InterCare operations' to ensure your resume passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying through the best channels, tailor your resume with relevant keywords, and identify LinkedIn connections for networking, allowing you to focus more effectively on preparing for interviews and other job search activities.
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