Job summary
Job post source
This job is directly from CSAA Insurance Group, a AAA insurer.
Job overview
The Senior Auto Claims Advisor role involves managing complex non-injury auto claims, ensuring customer satisfaction and compliance with regulations while supporting the company's mission.
Responsibilities and impact
Daily tasks include investigating claims, managing inventory, communicating with customers, and ensuring compliance with state regulations and policy provisions.
Compensation and benefits
The compensation package includes a performance bonus, 401(k) with company match, and additional benefits detailed on the company’s careers page.
Experience and skills
Candidates must have a High School Diploma or equivalent, at least 2 years of experience in auto claims adjusting, and may require state-specific licenses.
Career development
CSAA IG promotes a culture of inclusion and offers opportunities for professional growth through various employee resource groups and community involvement.
Work environment and culture
The company values community service, inclusion, and innovation, fostering a supportive environment for employees and customers alike.
Company information
CSAA Insurance Group is a leading personal lines property and casualty insurance group in the U.S., committed to helping members navigate life's uncertainties.
Team overview
The team is dynamic and collaborative, focusing on customer service and effective claims management, with a strong emphasis on communication and support.
Job location and travel
This position is remote, with training scheduled in specific time zones including Central, Mountain, and Pacific.
Application process
Interested candidates should submit their application via the company’s careers page and check their email for updates.
Unique job features
The role includes paid virtual training and the flexibility to work remotely, with a focus on innovative claims handling and customer engagement.
Company overview
CSAA Insurance Group, a AAA Insurer, provides a range of insurance products, including auto, home, and life insurance, primarily to AAA members. They generate revenue through policy premiums and investment income. Founded in 1914, the company has a long-standing history of financial stability and customer service excellence. Headquartered in Walnut Creek, California, CSAA is known for its commitment to innovation and community involvement, making it a reputable employer in the insurance industry.
How to land this job
Tailor your resume to showcase your experience in handling complex auto claims, emphasizing your ability to conduct thorough investigations and communicate effectively with customers.
Highlight your skills in customer service, time management, and organization, as these are essential for a Senior Auto Claims Advisor role at CSAA Insurance Group.
Apply through multiple platforms, including the CSAA Insurance Group corporate site and LinkedIn, to maximize your exposure and chances of landing the job.
Connect with professionals in the claims division at CSAA Insurance Group on LinkedIn to learn more about the position; potential ice breakers could include asking about their experience with the company culture or recent changes in claims processing.
Optimize your resume for ATS systems by integrating keywords from the job description, such as 'auto claims,' 'liability investigations,' and 'customer service,' to ensure it passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus on networking and preparing for interviews while ensuring your applications are tailored and submitted correctly.
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