Job summary
Job post source
This job is directly from Sartorius
Job overview
The Field Application Specialist role at Sartorius supports customers by providing product expertise, training, and technical support for the Incucyte® system, impacting customer satisfaction and sales support within a designated territory.
Responsibilities and impact
The specialist manages customer support in a territory, delivers product training and demonstrations, troubleshoots issues, supports sales activities, collects product feedback, and collaborates with internal teams to ensure customer needs are met and instruments function properly.
Compensation and benefits
Sartorius offers personal and professional development programs, comprehensive onboarding, mentoring, leadership programs, and a welcoming culture emphasizing diversity and inclusion, though specific salary details are not provided.
Experience and skills
Candidates should have a bachelor's degree in life sciences or related fields, with preference for a Ph.D. or master's with research experience, lab experience in mammalian cell culture, microscope skills, strong communication, customer orientation, multitasking ability, software proficiency, and fluency in English and German with willingness to travel up to 60%.
Career development
The company provides mentoring, leadership programs, coaching, internal seminars, and opportunities for professional growth in a dynamic global environment.
Work environment and culture
Sartorius promotes a welcoming, diverse, and inclusive culture with mutual support, team spirit, international collaboration, and communities focused on coaching, agile working, and business networking.
Company information
Sartorius is a global life science company listed on DAX and TecDAX, focused on technologies that accelerate medical discoveries for diseases like cancer and dementia, aiming to bring new therapeutics to patients worldwide.
Job location and travel
The position is home-based in Hessen, Bavaria, or Switzerland with up to 60% travel required, supporting customers remotely and in-person.
Application process
Applicants are encouraged to apply via Sartorius's career website, with no specific deadlines or documentation detailed in the description.
Unique job features
The role uniquely combines technical expertise in life sciences with customer-facing training and sales support for a specialized product, Incucyte®, within a global, innovative life science company.
Company overview
Sartorius is a global leader in providing high-quality laboratory and bioprocessing equipment, primarily serving the biopharmaceutical industry. They generate revenue through the sale of advanced technologies and solutions that facilitate drug development, quality control, and production processes. Founded in 1870, Sartorius has a rich history of innovation and growth, evolving from a precision balance manufacturer to a key player in the life sciences sector. Their commitment to innovation and customer-centric solutions has solidified their reputation as a trusted partner in the biopharma industry.
How to land this job
Tailor your resume to emphasize your expertise in life sciences, particularly your experience with mammalian cell culture and microscopy, highlighting any work with confocal microscopes to align with Sartorius' Incucyte® product focus.
Showcase your strong communication and presentation skills, as well as your ability to provide technical training and customer support, which are key responsibilities for this Field Application Specialist role.
Apply through multiple platforms including Sartorius' official careers page and LinkedIn to maximize your exposure and ensure your application reaches the right hiring managers.
Connect on LinkedIn with current employees in the Sartorius Lab Instruments division, especially those involved in sales, technical support, or product management; start conversations by referencing recent Sartorius innovations or asking about their experience supporting the Incucyte® system.
Optimize your resume for ATS by incorporating keywords from the job description like 'Incucyte®', 'customer support', 'technical training', 'mammalian cell culture', and 'microscopy', ensuring your resume passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying across multiple channels, tailor your resume for ATS, and identify valuable LinkedIn connections, saving you time and increasing your chances of landing the job.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.