Job summary
Job post source
This job is directly from City Brewing Company
Job overview
The Sr. IT Support Specialist at City Brewing Company provides advanced onsite IT support to ensure smooth technology operations across the Memphis facility, impacting multiple departments from operators to executives.
Responsibilities and impact
The role involves installing and maintaining hardware and software, providing advanced technical support, collaborating with corporate IT teams, mentoring IT staff, managing support tickets, documenting IT activities, communicating system updates, assisting with IT projects, and participating in on-call rotations.
Experience and skills
Candidates must have extensive IT support experience, strong hardware, software, and networking knowledge, CompTIA A+ certification (Network+ preferred), excellent communication skills, and the ability to work independently and on-call during flexible hours.
Career development
The role offers growth opportunities through mentoring other IT team members and working within a collaborative IT team across multiple sites.
Work environment and culture
City Brewing Company values safety, quality, communication, growth, and performance, fostering a supportive and goal-oriented work environment with emphasis on employee career development.
Company information
City Brewing Company is North America's largest co-packager of alcoholic beverages with four US locations, emphasizing safety, quality, communication, growth, and performance.
Team overview
The candidate will join the Memphis facility IT team and collaborate with the broader City IT team supporting four sites, working alongside other skilled IT support specialists.
Job location and travel
The position is based onsite at the Memphis facility with responsibilities across the manufacturing and office environments, requiring availability for on-call and flexible hours.
Unique job features
The job includes unique responsibilities such as supporting diverse hardware including RF terminals, barcode scanners, security cameras, and two-way radios in a manufacturing setting, plus participation in an on-call rotation for after-hours support.
Company overview
City Brewing Company is a leading contract beverage manufacturer in the United States, specializing in brewing, packaging, and distributing a wide range of alcoholic and non-alcoholic beverages. Founded in 1999 and headquartered in La Crosse, Wisconsin, the company operates multiple facilities across the country, providing services to various well-known brands. City Brewing generates revenue through its comprehensive production capabilities, including brewing, blending, and packaging services for beer, tea, soft drinks, and energy drinks. The company has grown significantly through strategic acquisitions and expansions, making it a key player in the beverage manufacturing industry.
How to land this job
Position your resume to highlight extensive experience in IT support, especially with desktop hardware, software, and networking components, aligning with City Brewing Company's need for advanced technical support.
Emphasize certifications such as CompTIA A+ and Network+, strong troubleshooting skills, and familiarity with IT ticketing systems, documentation, and asset management as these are key qualifications.
Apply through multiple channels including City Brewing Company's corporate career site, LinkedIn, and other job boards to maximize your chances of being noticed for the Senior IT Support Specialist role.
Connect with IT team members or support specialists at City Brewing Company on LinkedIn; break the ice by referencing the company's focus on safety and quality or by asking about their experience with multi-site IT support.
Optimize your resume for ATS by incorporating keywords like 'IT support,' 'desktop hardware,' 'CompTIA A+,' 'ticketing systems,' and 'technical troubleshooting' directly from the job description to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, find all relevant job posting sites, and identify LinkedIn contacts in the IT division, allowing you to focus your time on preparing for interviews and networking effectively.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.