Director of Marketing, Communications & Customer Experience
NEW BRUNSWICK, NJPosted 30+ days ago
Job summary
Job post source
This job is directly from George Street Playhouse
Job overview
The Director of Marketing, Communications & Customer Experience at George Street Playhouse will lead marketing, public relations, and customer service efforts, shaping the strategic vision for audience engagement and brand management.
Responsibilities and impact
Daily responsibilities include developing marketing strategies, managing the marketing budget, leading the customer experience team, and collaborating with various departments to enhance patron engagement.
Compensation and benefits
The position offers an annual salary of $90,000 - $100,000, along with benefits such as medical, dental, and vision insurance, a 403B retirement plan, paid holidays, vacation time, and complimentary tickets to productions.
Experience and skills
Candidates should have 5+ years of leadership experience in a nonprofit, preferably in the performing arts, strong analytical skills, and experience with CRM systems, particularly Tessitura and TNEW.
Career development
Opportunities for professional growth include mentoring within the marketing team and involvement in strategic planning processes.
Work environment and culture
The company values collaboration and creativity, fostering a supportive environment for staff and promoting a passion for the arts.
Company information
George Street Playhouse is a nonprofit theater in Central New Jersey, known for its engaging productions and commitment to advancing the arts in the community.
Team overview
The Director will supervise a team of marketing and customer service professionals, promoting a collaborative and motivating work environment.
Job location and travel
The position is based in New Brunswick, New Jersey, with regular office hours and some remote work options, as well as occasional evening and weekend commitments.
Application process
Applicants must submit a resume and cover letter to Edgar Herrera at jobs@georgestplayhouse.org, with only those who provide both documents being considered.
Unique job features
This role offers the opportunity to lead innovative marketing strategies and engage with the community to broaden audience reach.
Company overview
George Street Playhouse is a prominent regional theater located in New Brunswick, New Jersey, known for producing a diverse range of theatrical performances, from contemporary plays to classic revivals. Established in 1974, the theater has a rich history of nurturing new talent and developing original productions, some of which have moved on to Broadway and beyond. The company generates revenue through ticket sales, educational programs, and community outreach initiatives, as well as through donations and sponsorships. A key aspect of its mission is to engage and inspire audiences by presenting high-quality productions and fostering an appreciation for the arts. The theater's commitment to artistic excellence and community involvement makes it a significant cultural institution in the region.
How to land this job
Position your resume to showcase your extensive experience in marketing and communications, emphasizing your leadership skills and ability to enhance customer engagement, as these are vital for the Director role at George Street Playhouse.
Highlight your successes in developing and executing marketing strategies, managing budgets, and using data analytics to inform decision-making, as these align closely with the job responsibilities.
Apply through multiple platforms such as the George Street Playhouse corporate site and LinkedIn to maximize your visibility and opportunities for this position.
Connect with individuals in the marketing and communications division at George Street Playhouse on LinkedIn to gain insights about the role and the organization's culture; potential ice breakers could include asking about their recent projects or expressing your enthusiasm for their upcoming productions.
Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'customer experience,' 'brand management,' and 'data analytics' to improve your chances of passing initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus more on networking and preparing for interviews while ensuring your applications are tailored and effective.
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