Job summary
Job post source
This job is directly from Annuity Health, LLC
Job overview
The Remote Customer Service Representative will handle phone interactions with patients to collect payments for medical bills on behalf of clients, contributing to the company's revenue cycle management.
Responsibilities and impact
Daily tasks include contacting patients to negotiate payments, providing exceptional service, documenting interactions, and ensuring compliance with policies.
Compensation and benefits
The salary range is $16.00 to $23.00, with benefits including health, dental, vision, HSA, FSA, paid holidays, PTO, and a 401(k).
Experience and skills
Customer service experience is preferred, with a strong preference for prior medical billing or healthcare revenue cycle experience, along with a high school diploma or GED.
Company information
Annuity Health, LLC specializes in healthcare revenue cycle management, focusing on patient billing and collections.
Job location and travel
This position is remote, allowing for flexibility in work location.
Company overview
Annuity Health, LLC specializes in providing revenue cycle management services to healthcare providers, focusing on optimizing billing, collections, and financial operations. They generate revenue by offering comprehensive solutions that streamline administrative processes, reduce costs, and improve cash flow for medical practices and hospitals. Founded with the mission to enhance financial performance in the healthcare sector, Annuity Health has established itself as a key player by leveraging advanced technology and industry expertise to deliver customized services that meet the unique needs of their clients.
How to land this job
Tailor your resume to emphasize your customer service experience, especially in a fast-paced environment, to align with the responsibilities of the Remote Customer Service Representative at Annuity Health, LLC.
Highlight your communication skills, ability to negotiate, and experience in handling sensitive information, as these are crucial for the role.
Apply through multiple platforms, including Annuity Health's corporate site and LinkedIn, to maximize your chances of being noticed for this position.
Connect with professionals in the customer service or billing departments at Annuity Health, LLC on LinkedIn, and use ice breakers such as asking about their experiences with the company or expressing your enthusiasm for the role.
Optimize your resume for ATS by including keywords from the job description like 'customer service', 'communication', and 'payment arrangements' to ensure it passes initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process by tailoring your resume, identifying the best channels to apply, and suggesting relevant LinkedIn connections to network with, allowing you to focus more on your job search.
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