Job summary
Job post source
This job is directly from Thompson Machinery
Job overview
The Service Mentor at Thompson Machinery oversees and instructs developing technicians while maintaining personal workload and verifying service trainee work processes.
Responsibilities and impact
Daily responsibilities include evaluating and troubleshooting equipment, performing repairs, responding to customer inquiries, and reviewing trainee progress.
Compensation and benefits
Thompson Machinery offers competitive salaries and a complete benefits package, with compensation commensurate with experience.
Experience and skills
Candidates should have seven or more years of hands-on equipment diagnostics experience, preferably with Caterpillar or similar brands, and must possess a high school diploma.
Career development
Opportunities for professional growth include potential advancement within the company and ongoing training.
Work environment and culture
The company values honesty, integrity, and respect, fostering a positive work environment and strong customer relationships.
Company information
Thompson Machinery has been an industry leader since 1944, serving a diverse range of industries as a Caterpillar equipment dealer in Tennessee and Mississippi.
Team overview
The team consists of experienced technicians and trainees, focusing on collaboration and skill development.
Job location and travel
The position is based in the middle and west Tennessee and northern Mississippi region, requiring occasional travel and flexible hours.
Application process
Interested candidates should apply by submitting their resume and any required documentation as outlined in the job posting.
Unique job features
The role offers unique opportunities to mentor and develop new technicians while working with advanced equipment and technology.
Company overview
Thompson Machinery is a leading provider of heavy equipment solutions, primarily serving the construction, mining, and agricultural sectors. They generate revenue by selling and leasing machinery, offering parts and services, and providing comprehensive maintenance and repair solutions. Founded in 1944, the company has a long-standing partnership with Caterpillar Inc., which has been instrumental in its growth and reputation. Candidates should be aware of Thompson Machinery's commitment to innovation, customer service, and its significant role in supporting infrastructure development in the Southeastern United States.
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