Job summary
Job post source
This job is directly from Genesis Family Health
Job overview
The Medical Front Desk role at Genesis Family Health involves managing patient access and customer service to ensure smooth clinic operations.
Responsibilities and impact
The role includes greeting patients, managing multi-line phone systems, updating patient records in EMR, scheduling appointments, collecting payments, balancing the cash drawer, and supporting clinic security and compliance.
Experience and skills
Candidates must have a High School Diploma or GED, proficiency in English and Spanish, and preferably prior medical office experience; a Class C driver's license and ability to handle physical tasks are also required.
Work environment and culture
The company values adaptability, communication, confidentiality, customer orientation, diversity, empathy, initiative, and responsibility, fostering a professional and supportive clinic environment.
Company information
Genesis Family Health is a medical clinic focused on providing healthcare services with an emphasis on patient access and administrative efficiency.
Unique job features
The job requires handling multiple tasks in a fast-paced environment, including occasional overtime and travel, and involves direct patient interaction and use of EMR software.
Company overview
Genesis Family Health is a non-profit organization dedicated to providing comprehensive healthcare, social services, and community support primarily in underserved areas of Kansas. They offer medical, dental, behavioral health, and pharmacy services, as well as programs addressing food insecurity, housing assistance, and other social determinants of health. The organization generates revenue through a combination of patient fees, government funding, grants, and donations, ensuring affordable care for all, including uninsured and low-income individuals. Established with a mission to improve community well-being, Genesis Family Health has a history rooted in addressing disparities and fostering holistic health solutions. Candidates should understand their commitment to community impact and integrated care.
How to land this job
Tailor your resume to emphasize your customer service skills, bilingual proficiency in English and Spanish, and experience managing multi-line phone systems and scheduling appointments, as these are key for the Medical Front Desk role at Genesis Family Health.
Highlight your ability to handle financial responsibilities such as collecting payments, balancing cash drawers, and setting up payment arrangements, which are crucial tasks mentioned in the job description.
Apply through multiple channels including the Genesis Family Health corporate website and LinkedIn to maximize your chances of being noticed for this position.
Connect with current employees in the medical or administrative departments at Genesis Family Health on LinkedIn; start conversations by referencing their role in patient care or asking about the clinic’s approach to customer service and patient flow management.
Optimize your resume for ATS by including keywords like 'patient registration,' 'EMR software,' 'appointment scheduling,' 'HIPAA compliance,' and 'bilingual communication' to ensure it passes electronic screening effectively.
Use Jennie Johnson's Power Apply feature to automate applying through various platforms, tailor your resume with the right keywords, and identify LinkedIn contacts to network with, freeing up your time to prepare for interviews and other job search activities.
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