Parking Management Company

Senior Guest Service Manager - Nashville, TN

NASHVILLE, TNPosted 21 days ago

Job summary

  • Job post source

    This job is directly from Parking Management Company

  • Job overview

    The Senior Guest Service Manager at Parking Management Company is responsible for leading the valet team to deliver exceptional guest experiences in a fast-growing environment.

  • Responsibilities and impact

    Daily responsibilities include overseeing hiring, training, and accountability of staff, managing operations across multiple sites, and ensuring high-quality guest service.

  • Compensation and benefits

    The position offers a competitive salary, bonus opportunities, comprehensive benefits including health, dental, vision insurance, paid time off, a retirement savings plan, and tuition assistance.

  • Experience and skills

    Candidates should have a minimum of 5 years in the hospitality industry with at least 2 years in a supervisory role, along with strong customer service and leadership skills.

  • Career development

    There are opportunities for professional growth through training, mentorship programs, and an internal leadership development program.

  • Work environment and culture

    The company promotes a dynamic and collaborative team environment with an entrepreneurial spirit and a focus on career growth.

  • Company information

    Parking Management Company is a rapidly growing valet parking service provider for hotels, resorts, hospitals, and events across the US, committed to high standards of customer service.

  • Team overview

    The candidate will lead a team of valets, fostering a collaborative environment while managing multiple accounts.

  • Job location and travel

    The position is based in Nashville, TN, requiring on-site work at various accounts.

  • Application process

    Interested candidates can apply through the company's mobile-friendly application process.

  • Unique job features

    Unique aspects of the job include opportunities for significant impact on guest experiences and participation in a rapidly expanding company.

Company overview

Parking Management Company (PMC) specializes in providing comprehensive parking solutions, including management, consulting, and technology integration for various sectors such as commercial, healthcare, and residential properties. They generate revenue through parking fees, management contracts, and technology services like automated payment systems. Founded in 1992, PMC has grown significantly, expanding its services across multiple states and establishing a reputation for innovative and efficient parking solutions. Their commitment to customer service and operational excellence makes them a leader in the parking management industry.

How to land this job

  • Tailor your resume to highlight your extensive experience in hospitality management, focusing on your leadership skills, guest service excellence, and ability to manage multiple sites effectively.

  • Emphasize your track record in hiring, training, and developing teams, as well as your experience in managing revenue and payroll, which are crucial for the Senior Guest Service Manager role at Parking Management Company.

  • Apply through various channels, including the corporate site JoinPMC.com and LinkedIn, to maximize your chances of being noticed by the hiring team.

  • Connect with individuals in the hospitality or valet service divisions at Parking Management Company on LinkedIn; you might start a conversation by asking about their experience with the company or expressing your enthusiasm for the company's growth and values.

  • Optimize your resume for ATS systems by incorporating keywords from the job description, such as 'guest service,' 'leadership,' and 'hospitality,' which will enhance your chances of passing initial resume screenings.

  • Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is tailored and that you find the best channels to apply through while also identifying LinkedIn connections to network with.

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