Job summary
Job post source
This job is directly from MHMR of Tarrant County
Job overview
The 988 Care Specialist role involves providing crisis intervention, suicide prevention, and supportive listening to individuals in emotional distress via phone, SMS, or web chat, directly impacting community mental health.
Responsibilities and impact
The specialist will handle crisis calls and messages, offer evidence-informed interventions, provide referrals, and support individuals at high risk for suicidal or homicidal behaviors, contributing to the organization's mission of mental health support.
Compensation and benefits
MHMR offers a comprehensive benefits package including retirement plans with company matching, generous PTO, ten paid holidays, employee assistance and wellness programs, and participation in the Student Loan Forgiveness Program, with compensation based on education and experience.
Experience and skills
Minimum education is a High School Diploma or GED; preferred qualifications include bilingual skills, one year of behavioral health or related experience, and an associate degree or higher; certification as an AAS Crisis Worker is required.
Work environment and culture
MHMR fosters a caring, mission-driven culture emphasizing respect, recovery, inclusion, collaboration, and trauma-informed care, supporting employees and the community they serve.
Company information
MHMR of Tarrant County is a large, mission-driven mental health community center serving adults and children with mental illness, substance use disorders, and developmental disabilities for over 50 years in Texas.
Application process
Applicants are directed to contact Recruiting@mhmrtc.org for the full job description, qualifications, and application process.
Unique job features
The role is unique in its direct involvement with the 988 Suicide and Crisis Lifeline, using multiple communication methods to provide critical crisis support.
Company overview
MHMR of Tarrant County is a prominent provider of mental health, intellectual and developmental disability, and substance use disorder services in Tarrant County, Texas. The organization generates revenue primarily through government funding, grants, and service fees, offering a wide range of programs to support individuals and families in need. Established in 1969, MHMR has a long history of community service and collaboration with local agencies to enhance the well-being of residents. Their mission focuses on empowering individuals to achieve their full potential through comprehensive care and support.
How to land this job
Tailor your resume to emphasize your experience or passion for crisis intervention, suicide prevention, and behavioral health support, aligning with MHMR of Tarrant County's mission to provide compassionate, trauma-informed care.
Highlight any bilingual skills, behavioral health or substance use experience, and certifications such as the American Association of Suicidology (AAS) Crisis Worker Certification to meet or exceed job preferences.
Apply through multiple channels including MHMR of Tarrant County's official corporate careers site, LinkedIn, and relevant job boards to maximize your application visibility.
Connect on LinkedIn with current 988 Care Specialists or team members in MHMR's crisis intervention division; use ice breakers like commenting on their commitment to suicide prevention or asking about their experience with MHMR’s community impact programs.
Optimize your resume for ATS by incorporating keywords from the job description like 'crisis intervention,' 'suicide prevention,' 'behavioral health,' 'trauma-informed care,' and 'supportive listening' to ensure it passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify optimal application platforms, and find relevant LinkedIn contacts, freeing you to focus on preparing for interviews and networking effectively.
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