Job summary
Job post source
This job is directly from Serenity Healthcare
Job overview
The Operations Manager at Serenity Healthcare leads the clinic team to ensure smooth daily operations and delivers a high-quality patient experience in mental wellness.
Responsibilities and impact
The role involves managing daily clinic flow, coaching the team, educating patients, hitting performance metrics, improving efficiency, and enhancing patient experience.
Compensation and benefits
The job offers competitive pay, 90% coverage of medical, dental, and vision insurance, a 401(k) plan, 10 PTO days plus 10 paid holidays, with growth and promotion potential.
Experience and skills
Candidates need 3+ years of team leadership or operations experience, KPI management, strong communication, problem-solving skills, and preferably relationship-focused sales experience.
Career development
There is significant growth and promotion potential as Serenity Healthcare continues to expand.
Work environment and culture
Serenity Healthcare values making a difference in mental wellness, emphasizing empathy, efficiency, and a supportive, patient-centered environment.
Company information
Serenity Healthcare uses advanced medical devices and evidence-based research to provide innovative mental wellness treatments with proven long-term success.
Team overview
The candidate will lead the clinic team, acting as the catalyst to maintain smooth operations and a professional, welcoming environment.
Job location and travel
The position is located in Sandy Springs, GA, likely in a clinic setting designed to feel like a wellness retreat.
Application process
Applicants must complete a criminal background check and drug screen upon hire; no other specific application instructions provided.
Unique job features
The role is unique in combining healthcare leadership with concierge-level patient care in a fast-paced, innovative mental wellness clinic.
Company overview
Serenity Healthcare is a leading provider of comprehensive healthcare services, specializing in both primary and specialty care. They generate revenue through patient consultations, medical procedures, and partnerships with insurance companies. Founded in 1998, Serenity Healthcare has grown to include numerous clinics and hospitals across the country, emphasizing patient-centered care and innovative medical treatments. Their commitment to integrating advanced technology and personalized care has established them as a trusted name in the healthcare industry.
How to land this job
Tailor your resume to highlight your leadership experience managing teams and operations, focusing on your ability to drive outcomes and manage KPIs, as Serenity Healthcare values strong operational leadership over medical jargon.
Emphasize your skills in problem-solving, coaching, and maintaining smooth daily workflows, showcasing how you enhance patient experience and team performance in fast-paced environments.
Apply through multiple platforms including Serenity Healthcare's official career page and LinkedIn to maximize your chances of being noticed for the Operations Manager role.
Connect with current Serenity Healthcare employees in management or operations roles on LinkedIn; ice breakers could include commenting on their recent posts about patient care innovations or asking about their experience transitioning into healthcare leadership.
Optimize your resume for ATS by incorporating keywords from the job description such as 'team leadership,' 'KPI management,' 'patient experience,' 'problem-solving,' and 'fast-paced operations' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying across multiple job boards, tailor your resume with the right keywords, and identify relevant Serenity Healthcare contacts for networking, saving you valuable time during your job search.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.