Job summary
Job post source
This job is directly from Regions Bank
Job overview
The Priority Banker role at Regions Bank involves providing full-service banking to affluent clients remotely, focusing on financial advice and customer service to meet contact center goals.
Responsibilities and impact
The job requires handling inbound/outbound calls, educating customers on banking products, resolving customer issues, and referring complex cases to experts, all while meeting performance targets.
Compensation and benefits
The position offers a salary range from approximately $46,212 to $52,137 with incentive and commission pay plans, plus benefits including paid time off, 401K with match, medical, dental, vision, disability, life insurance, parental leave, and employee assistance programs.
Experience and skills
Candidates need a high school diploma or GED, two years of customer service, sales, or banking experience, and basic computer skills; preferred qualifications include a college degree and lending or client consultation experience.
Work environment and culture
Regions Bank emphasizes integrity, quality, and results, offering a performance-driven environment with remote work options and a focus on associate career growth.
Company information
Regions Bank is a financial institution committed to safeguarding customer information and providing comprehensive banking services with a strong emphasis on associate development.
Job location and travel
The role is remote but requires proximity to certain regional offices in cities like Houston, Dallas, Atlanta, and others, with no relocation assistance provided.
Application process
Applications are accepted electronically through Regions' career site for at least five business days, with possible longer posting for high-volume roles.
Unique job features
The job includes remote work with strict technical requirements for internet speed and equipment use, and requires registration with the Nationwide Mortgage Licensing System.
Company overview
Regions Bank is a financial services institution headquartered in Birmingham, Alabama, providing retail and commercial banking, trust, securities brokerage, mortgage, and insurance products. It generates revenue through interest income from loans, fees for services, and investment income. Founded in 1971 through the merger of three Alabama banks, it has grown significantly, becoming a major player in the Southeastern United States. Notably, Regions is known for its commitment to community development and customer service excellence.
How to land this job
Position your resume to highlight your customer service and sales experience, emphasizing your ability to provide personalized banking advice and meet performance targets, as these are key for the Priority Banker role at Regions Bank.
Focus on showcasing your communication skills, problem-solving abilities, and experience with banking products such as loans, deposits, and credit cards, as well as your proficiency in navigating banking systems and handling multiple priorities.
Apply through multiple channels including the Regions Bank corporate careers site and LinkedIn to maximize your chances of being noticed for this remote position.
Connect on LinkedIn with current Priority Bankers or associates in Regions’ Contact Center or Consumer Operations divisions; start conversations by referencing the bank’s commitment to customer service excellence or by asking about their experiences working remotely and managing customer relationships.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'financial products,' 'loan and deposit types,' 'problem solving,' and 'communication skills' to ensure it passes automated screening.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, applying through multiple platforms, and identifying LinkedIn contacts, freeing up your time to prepare for interviews and follow up effectively.
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