Electrolux Group

Branded Service Technician

NASHVILLE, TNPosted 18 days ago

Job summary

  • Job post source

    This job is directly from Electrolux Group

  • Job overview

    The Branded Service Technician role at Electrolux involves providing in-home appliance repair services, enhancing customer satisfaction and supporting the consumer journey post-purchase.

  • Responsibilities and impact

    The technician will diagnose and repair various home appliances, maintain parts inventory, complete warranty paperwork, and provide mechanical support to consumers at their homes using a company vehicle.

  • Compensation and benefits

    The position offers medical benefits starting day one including vision, dental, and life insurance, a generous 401K match up to 4%, three weeks of vacation, and tuition reimbursement opportunities.

  • Experience and skills

    Candidates need at least 2 years of home appliance repair experience, proficiency in Sealed Air Systems, ability to lift up to 100 pounds, a high school diploma or GED, and a satisfactory driving record.

  • Career development

    Electrolux emphasizes continuous investment in employee development with no barriers to career advancement within the company.

  • Work environment and culture

    Electrolux values diversity, collaboration, and innovation within a global community, fostering a team-oriented and growing organizational environment.

  • Company information

    Electrolux is a leading global appliance company focused on sustainable living solutions, with a presence in over 100 countries and a commitment to improving consumer experiences.

  • Team overview

    The technician will be part of the Group Consumer Direct Interaction organization, working closely with a team dedicated to supporting consumers throughout their journey with Electrolux products.

  • Job location and travel

    This is a fully remote position based in the Nashville, TN area, requiring travel to consumer homes using a company vehicle.

  • Unique job features

    The role offers the unique opportunity to be a brand ambassador for Electrolux, working directly with consumers and contributing to a revolutionizing organization within the home appliances industry.

Company overview

Electrolux Group is a leading global appliance company that designs and manufactures a wide range of household and professional appliances, including refrigerators, dishwashers, washing machines, and vacuum cleaners. The company generates revenue through the sale of these products under various brands such as Electrolux, AEG, and Frigidaire. Founded in 1919 and headquartered in Stockholm, Sweden, Electrolux has a rich history of innovation and sustainability, consistently focusing on improving the consumer experience and reducing environmental impact.

How to land this job

  • Position your resume to highlight your 2+ years of experience in home appliance repairs and proficiency with sealed air systems, emphasizing your mechanical aptitude and ability to troubleshoot diverse appliances such as ranges, microwaves, refrigerators, and washers/dryers.

  • Focus on showcasing your customer service skills and your ability to work independently while maintaining inventory control and completing warranty paperwork accurately, as these are key responsibilities in the role.

  • Apply through multiple channels including Electrolux Group's official corporate careers page, LinkedIn, and any other job boards where the position is listed to maximize your chances of being noticed.

  • Connect with current Electrolux employees in the Consumer Direct Interaction division on LinkedIn; use ice breakers like commenting on Electrolux’s innovation in sustainable living or asking about their experience working in appliance repair to start meaningful conversations.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'appliance repair,' 'mechanical aptitude,' 'warranty claims,' 'inventory control,' and 'customer service' to ensure your resume passes initial automated screenings.

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