Job summary
Job post source
This job is directly from Guidehealth
Job overview
The Remote Medical Assistant (Healthguide) role at Guidehealth supports patient care by strengthening connections between patients and primary care providers, improving health outcomes through remote patient engagement and care coordination.
Responsibilities and impact
The Healthguide will work remotely with medical practice staff and case management teams to manage patient populations, assist patients in navigating care, document medical histories, handle referrals and prior authorizations, communicate effectively with patients, escalate medical issues appropriately, and meet key performance indicators to improve patient health and reduce medical costs.
Compensation and benefits
The role offers a base pay range of $21-$24 per hour paid bi-weekly, comprehensive medical, dental, and vision insurance, 401(k) with employer match, life and disability insurance, paid time off, paid parental leave, employee assistance programs, and remote work flexibility with provided equipment.
Experience and skills
Candidates must be Certified or Registered Medical Assistants or Certified EMTs with at least 2 years of experience, strong interpersonal and communication skills, proficiency with electronic health records and Microsoft Office, ability to work independently in a remote environment, and reliable transportation for occasional travel.
Career development
Guidehealth supports continuous learning and professional growth with resources dedicated to employee development and career advancement opportunities.
Work environment and culture
Guidehealth values accountability, continuous learning, collaborative innovation, inclusivity, and empathy, fostering a supportive and purpose-driven remote work environment.
Company information
Guidehealth is a physician-led, data-driven healthcare company focused on affordable, high-quality care using AI and predictive analytics to improve patient outcomes and provider satisfaction.
Team overview
The Healthguide works as an extension of medical practice teams and collaborates closely with Guidehealth's clinical and case management teams to support patient care.
Job location and travel
This position is remote but requires candidates to reside within a 90-minute drive of Metro-Atlanta, GA, with occasional compensated travel to clinical sites.
Unique job features
The job features remote work with provided equipment, a focus on patient engagement using multiple communication methods, and involvement in innovative healthcare delivery supported by AI and predictive analytics.
Company overview
Guidehealth is a healthcare technology company focused on improving patient outcomes through innovative digital solutions. They make money by offering a suite of products and services that streamline patient care, enhance data management, and provide actionable insights to healthcare providers. Founded with the mission to transform healthcare delivery, Guidehealth has established itself as a leader in the industry by leveraging cutting-edge technology to address the challenges faced by medical professionals and patients alike. Their commitment to advancing healthcare through technology has positioned them as a key player in the digital health landscape.
How to land this job
Position your resume to emphasize your certification as a Medical Assistant or EMT and your two or more years of relevant experience, highlighting your ability to work independently and collaboratively in a remote healthcare environment.
Highlight your proficiency with electronic health records like eClinicalWorks, EPIC, Athena, or Cerner, as well as your skills in patient engagement, motivational interviewing, and behavioral change management to align with the job’s focus on improving patient outcomes.
Apply through multiple channels including Guidehealth’s corporate career site and LinkedIn to maximize your application’s visibility and increase your chances of being noticed by recruiters.
Connect on LinkedIn with current Healthguides or clinical team members at Guidehealth, using ice breakers such as commenting on Guidehealth’s use of AI and predictive analytics in healthcare or asking about their experience working remotely and managing patient care coordination.
Optimize your resume for ATS by incorporating keywords from the job description like 'patient engagement,' 'electronic health records,' 'motivational interviewing,' 'care coordination,' and 'remote healthcare,' ensuring your resume passes initial automated screenings.
Jennie Johnson’s Power Apply feature can automate the application process by tailoring your resume for ATS, identifying the best application portals, and finding relevant Guidehealth contacts on LinkedIn, allowing you to focus your energy on preparing for interviews and networking.
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