Job summary
Job post source
This job is directly from Pep Boys
Job overview
The Service Manager Trainee at Pep Boys is responsible for leading store and service center operations to achieve sales and customer service goals while ensuring safety and compliance.
Responsibilities and impact
The role involves managing sales, profit, productivity, customer service, merchandise presentation, and facility maintenance to support company objectives.
Experience and skills
Candidates should have two years of retail management experience, preferably in automotive, a two-year college or technical program completion, a valid driver's license, and equipment safety certification; strong leadership, communication, organizational, and practical skills are essential.
Company overview
Pep Boys Inc. is a leading automotive aftermarket retail and service chain in the United States, specializing in vehicle maintenance, repair, and parts. Founded in 1921 by Emanuel "Manny" Rosenfeld, Maurice "Moe" Strauss, W. Graham "Jack" Jackson, and Moe Radavitz, the company has grown to operate over 900 locations nationwide. Pep Boys generates revenue through the sale of automotive parts, tires, and accessories, as well as offering comprehensive repair and maintenance services. The company is known for its iconic "Manny, Moe & Jack" branding and has a long-standing reputation for customer service and reliability in the automotive industry.
How to land this job
Position your resume to highlight your leadership potential and experience in retail or automotive management, emphasizing your ability to drive sales and deliver excellent customer service, which are key to the Service Manager Trainee role at Pep Boys.
Focus on showcasing your strong people management skills, organizational abilities, and practical knowledge such as math and reading, along with your commitment to safety and compliance with regulations as outlined in the job description.
Apply through multiple channels including Pep Boys' official corporate careers site and LinkedIn to maximize your chances of being noticed for this role.
Connect with current Pep Boys employees in management or service center roles on LinkedIn; use ice breakers like asking about their experience transitioning into management or inquiring about the team culture and leadership development opportunities at Pep Boys.
Optimize your resume for ATS by incorporating keywords from the job description such as 'leadership,' 'customer service,' 'sales,' 'safety compliance,' 'team development,' and 'retail management' to ensure it passes automated screening effectively.
Leverage Jennie Johnson's Power Apply feature to automate and tailor your applications, find the best places to apply online, and identify relevant Pep Boys contacts on LinkedIn, allowing you to focus your time on preparing for interviews and networking.
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